Does anyone here have any experience with stacking multiple licenses on a=
single server? We recently purchased 2 licenses but when we enter the se=
rial number they provided into the admin console only one license appears=
. We've contacted Adobe several times and we can never reach someone in t=
ech support that has a good knowlege of the product. So I thought I'd try=
here and see if anyone had a similar problem.
=20
Thanks
 ________________________________________
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Hi James,

Ditto! Just went thru a week of endless transfers and level one support
desks at CDW, Adobe and Macromedia tech support.

As a last straw, I sent a note to Steven Wolkoff <swolkoff-dv/VyGpifdQAvxtiu
Mwx3w@public.gmane.org>
product manager for FMS explaining that I was missing keys from my
order, and within a few hours someone from Adobe sent me the other
serial keys that I needed via email.

Good luck!

Mike

James Dean wrote:
> Does anyone here have any experience with stacking multiple licenses on a single s
erver? We recently purchased 2 licenses but when we enter the serial number they pro
vided into the admin console only one license appears. We've contacted Adobe several
 ti
mes and we can never reach someone in tech support that has a good knowlege of the product. 
So I thought I'd try here and see if anyone had a similar problem.
>
>   Thanks
>  ________________________________________
_______
> FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
> To change your subscription options or search the archive:
> http://chattyfig.figleaf.com/mailman/listinfo/flashcomm
>
> Brought to you by Fig Leaf Software
> Premier Authorized Adobe Consulting and Training
> http://www.figleaf.com
> http://training.figleaf.com

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James -

We've had some issues with order fulfillment and serial keys that are
currently being fixed by our order management team. Please email me
offlist with your order info (PO #, Adobe Order #, Customer IDs, etc)
and I'll get this taken care of. Same goes for anyone else who has run
into this issue.

I'm sorry for any inconvenience - thanks for purchasing FMS!=20

-steve.

steve wolkoff
product manager, flash media server
adobe systems
swolkoff-dv/VyGpifdQAvxtiuMwx3w@public.gmane.org


-----Original Message-----
From: flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
[mailto:flashcomm-bounces-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.
org] On Behalf Of James Dean
Sent: Wednesday, June 07, 2006 9:01 AM
To: flashcomm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
Subject: [FlashComm] License stacking

Does anyone here have any experience with stacking multiple licenses on
a single server? We recently purchased 2 licenses but when we enter the
serial number they provided into the admin console only one license
appears. We've contacted Adobe several times and we can never reach
someone in tech support that has a good knowlege of the product. So I
thought I'd try here and see if anyone had a similar problem.
=20
Thanks
 ________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
http://chattyfig.figleaf.com/mailman/listinfo/flashcomm

Brought to you by Fig Leaf Software
Premier Authorized Adobe Consulting and Training
http://www.figleaf.com
http://training.figleaf.com
 ________________________________________
_______
FlashComm-1Ss2GqJETD3yZ38Mhd3e/9ZfFG6BLHNm@public.gmane.org
To change your subscription options or search the archive:
http://chattyfig.figleaf.com/mailman/listinfo/flashcomm

Brought to you by Fig Leaf Software
Premier Authorized Adobe Consulting and Training
http://www.figleaf.com
http://training.figleaf.com

[ Post a follow-up to this message ]