SPA-3000 & PSTN dial out problem
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    SPA-3000 & PSTN dial out problem  
Lansbury


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06-18-06 12:11 PM

Have a Linksys SPA-3000

Line one to VoIP provider works ok

PSTN line set to VoIP provider 2 and can dial out calls ok

SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
through to Line 1

The problem comes when I try and dial out on the PSTN which gets a tone
similar to number unobtainable.

Here is the dial plan

(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2-
9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)

Any ideas at to what might be the cause of this gratefully received as I
haven't a clue.






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    Re: SPA-3000 & PSTN dial out problem  
Brian A


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06-18-06 12:11 PM

On Sun, 18 Jun 2006 10:26:12 +0100, Lansbury <lansbury@spamcop.net>
wrote:

>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2
-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
I have a '3000 but I don't have a PSTN line connected. What I can tell
you is that if you dial into a gateway you will get a tone exactly as
you describe - it is a dial tone - so just dial and see what happens.
I assume you have something in your dial plan like:-
<#0,:>xx.<@gw0>
where you would dial #0 to access the PSTN line.
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    Re: SPA-3000 & PSTN dial out problem  
David Floyd


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06-18-06 12:11 PM

In message of Sun, 18 Jun 2006, Lansbury writes
>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2
-9]xx
>xxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
>

You need to set 'dial tones' and 'ring tones' for the UK in the Regional
Tab, search Voxilla for help on UK Regional settings - there's some good
advice there.

David





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    Re: SPA-3000 & PSTN dial out problem  
Jono


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06-18-06 12:11 PM

on 18/06/2006, David Floyd supposed :
> In message of Sun, 18 Jun 2006, Lansbury writes 
>
> You need to set 'dial tones' and 'ring tones' for the UK in the Regional T
ab,
> search Voxilla for help on UK Regional settings - there's some good advice
> there.
>
> David

It's <#0,<:@gw0> which I think is causing the OP's issue. Dialling #0
before a PSTN number will produce a second dialling tone which sounds
very much like number unobtainable.

As you suggested, I'm sure there is a setting to tweak to make the
second dialling tone sound more like a dialling tone.

I would also be tempted to take out #xx.....what does this get used
for? Won't it clash with <#0,<:@gw0>?...........I'm no expert,
though.....







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    Re: SPA-3000 & PSTN dial out problem  
Lansbury


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06-18-06 06:11 PM

On Sun, 18 Jun 2006 12:30:20 +0100, David Floyd <david@floyd.org.uk> wrote:

>You need to set 'dial tones' and 'ring tones' for the UK in the Regional
>Tab, search Voxilla for help on UK Regional settings - there's some good
>advice there.

Sorry I may have not described the problem accurately now I see the helpful
information given here.

As Juno suggested I have removed *xx, this was speed dial setting used by on
e
of my VoIP providers. Now as soon as I dial #0 I get the second dial tone,
however when I dial a test number, my mobile phone, at the end I am still
getting the sound similar to unobtainable and my mobile doesn't ring.

I will go back to Voxilla and read up on the UK settings, I searched there s
o
far only to see if the problem had already been discussed.





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    Re: SPA-3000 & PSTN dial out problem  
Jono


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06-18-06 06:11 PM

After serious thinking Lansbury wrote :
> On Sun, 18 Jun 2006 12:30:20 +0100, David Floyd <david@floyd.org.uk> wrote
:
> 
>
> Sorry I may have not described the problem accurately now I see the helpfu
l
> information given here.
>
> As Juno suggested I have removed *xx, this was speed dial setting used by 
one
> of my VoIP providers. Now as soon as I dial #0 I get the second dial tone,
> however when I dial a test number, my mobile phone, at the end I am still
> getting the sound similar to unobtainable and my mobile doesn't ring.
>
> I will go back to Voxilla and read up on the UK settings, I searched there
 so
> far only to see if the problem had already been discussed.

Hi Lansbury,

Consider <http://www.sipura.com/Documents/faq0.htm#syslog> - it would
be interesting to discover what your SPA is actually dialling.

What does the info page reveal on the spa web interface?







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    Re: SPA-3000 & PSTN dial out problem  
Brian A


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06-18-06 06:11 PM

On Sun, 18 Jun 2006 10:26:12 +0100, Lansbury <lansbury@spamcop.net>
wrote:

>Have a Linksys SPA-3000
>
>Line one to VoIP provider works ok
>
>PSTN line set to VoIP provider 2 and can dial out calls ok
>
>SPA-3000 is also plugged into the PSTN and can receive calls OK and rings
>through to Line 1
>
>The problem comes when I try and dial out on the PSTN which gets a tone
>similar to number unobtainable.
>
>Here is the dial plan
>
>(*xx|#xx|44xx.<:@gw1>|<#0,<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0|00|[2
-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
>
>Any ideas at to what might be the cause of this gratefully received as I
>haven't a clue.
I didn't check out your dial plan earlier.
You have an opening bracket and haven't included a corresponding
closing bracket. Further you haven't allowed for any number to be
dialled.
i.e. <#0,<:@gw0>
change this to
<#0,:>xx.<:@gw0>
This will access the gateway when you dial
#0
You'll hear a tone, then dial your PSTN number.
More on dial plans on
http://www.leafcom.co.uk


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    Re: SPA-3000 & PSTN dial out problem  
Lansbury


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06-19-06 12:11 PM

On Mon, 19 Jun 2006 08:28:47 +0100, David Floyd <david@floyd.org.uk> wrote:

>Have you got something like 420@-19,520@-19;10(*/0/1+2) as your dial
>tone in Regional Settings?

Yes it is the second dial tone
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup





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    Re: SPA-3000 & PSTN dial out problem  
Lansbury


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06-19-06 12:11 PM

On 19 Jun 2006 01:54:50 -0700, "PhilT" <newsnet@gmail.com> wrote:

>the last dialled number on the info page should appear as something
>like
>	783xxx@gw0
>

there is nothing the Last Called PTSN Number field

>The relevant part of my dial plan is
><#9,:>xx.<:@gw0>
>
>yours didn't have the xx. bit ie the dial plan excluded you dialling
>anything once your #0 prefix was dialled.
>
>Maybe re-post the current dial plan as it has been changed ?

(*xx|0[12357]xx.<:@gw1>|<#0,:>xx.<:@gw0>|<#1,:>xx.<:@gw1>|[3469]11|0
|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx.|xxxxxxxxxx.)
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup





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    Re: SPA-3000 & PSTN dial out problem  
Lansbury


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06-19-06 12:11 PM

On Mon, 19 Jun 2006 08:05:17 +0100, Lansbury <lansbury@spamcop.net> wrote:

>it shows , 0772xxxxxxx note the comma and the space are shown before the
>number on the info page

ignore that I looked in the wrong field that was the Last PTSN Caller.

The Last Called PTSN Number  field is blank
--
Lansbury
www.uk-air.net
FAQs for the alt.travel.uk.air newsgroup





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