Good afternoon,

Does anyone have a route pattern solution to stop people from calling
911 by accident.  It appears that the user dials 91 and then there is a
delay in dialing, which it is routed to 911, I think the local popo
might be getting tired of coming here to investigate?

Thanks for the help.

Rob

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Are you saying someone dials 91 and waits and then gets routed to 911?

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I can eat fifty eggs." "Nobody can eat fifty eggs."
----- Original Message ----- 
From: Leetun, Rob 
To: cisco-voip@puck.nether.net 
Sent: Tuesday, July 25, 2006 4:34 PM
Subject: [cisco-voip] Mis-dialed 911, route pattern solution ?


Good afternoon,

Does anyone have a route pattern solution to stop people from calling
911 by accident.  It appears that the user dials 91 and then there is a
delay in dialing, which it is routed to 911, I think the local popo
might be getting tired of coming here to investigate?

Thanks for the help.

Rob 

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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

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I would recommend changing the t302 timer to 7 second and change your 911
route pattern to 911? route pattern.

This will give the users 7 seconds or so to realize they have misdialed
911 and the 911? Route Pattern will play them fast busy as soon as they
hit the fourth digit (assuming its not another 1).  For example, the 911?
route pattern only matches 911111111111 > so if a user dials 91 > pauses
(they have 7 seconds before they hear fast busy) then press 1 (it still
will not route cuz it will wait another 7 seconds) and finally they press
8 for example.  Since no pattern will match 9118 they will get a fast
busy.

- andy
 
>
>

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Change to 8.@....... It is something we have been looking at.

Scott

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Leetun, Rob
Sent: Tuesday, July 25, 2006 1:35 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Mis-dialed 911, route pattern solution ?

Good afternoon,

Does anyone have a route pattern solution to stop people from calling
911 by accident.  It appears that the user dials 91 and then there is a
delay in dialing, which it is routed to 911, I think the local popo
might be getting tired of coming here to investigate?

Thanks for the help.

Rob

 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

Could you still change the route pattern if you are using CER?  I have a
huge problem with users dialing 911.

Jeremy Rogers
Senior Telecom Analyst
Warner Music Group
75 Rockefeller Plaza
New York, NY 10019
212-275-2183

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Andrew Dignan
Sent: Tuesday, July 25, 2006 5:39 PM
To: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Mis-dialed 911, route pattern solution ?

I would recommend changing the t302 timer to 7 second and change your 911
route pattern to 911? route pattern.

This will give the users 7 seconds or so to realize they have misdialed
911 and the 911? Route Pattern will play them fast busy as soon as they
hit the fourth digit (assuming its not another 1).  For example, the 911?
route pattern only matches 911111111111 > so if a user dials 91 > pauses
(they have 7 seconds before they hear fast busy) then press 1 (it still
will not route cuz it will wait another 7 seconds) and finally they press
8 for example.  Since no pattern will match 9118 they will get a fast
busy.

- andy
 
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>
>

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cisco-voip@puck.nether.net
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