Have a CDR/ART report where we do a user department report and select this o
ne users extension and it reports 0 calls made.  There are other users with 
same setup that show calls for this report.  I looked at the ART database an
d the billing_data table an
d did a query and see plenty of entries for this extension/user making calls
.

Checked the global directory and compared this user against others who show 
data for same report, and they are set for same department, etc.

Anyone have any ideas?

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