Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept coming up
saying the new version of Crystal Reports must be installed.  When I go
to the Crstal Reports folder that was created from the CD1 zip file,
it's empty.  I downloaded the CD1 image a second time to make sure, must
it's empty.  Anyone run into this?

Frustrated...

Geoff Rhodes
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes@rbh.com

[ Post a follow-up to this message ]

Yes I ran into the same thing, upgrade kept asking for crystal msi. I
think I got the msi off the full install cds instead of the upgrade
ones. Its been a while though

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Rhodes, Geoff
Sent: Sunday, November 05, 2006 8:37 PM
To: ciscovoip
Subject: [cisco-voip] cisco Unity 4.2 Upgrade - Crystal Reports missing?

Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept coming up
saying the new version of Crystal Reports must be installed.  When I go
to the Crstal Reports folder that was created from the CD1 zip file,
it's empty.  I downloaded the CD1 image a second time to make sure, must
it's empty.  Anyone run into this?

Frustrated...

Geoff Rhodes
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes@rbh.com

 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

You need to download all the CD images, not just the Unity ones... there are
a bunch of Service Pack CD's out there and you need CD 1 and it is:

CiscoUnity4.2.1-ServicePacks-ENU-CD1\CrystalReportRuntime




Jonathan

On 11/5/06, Ben D. Kusa <BDKusa@sgh.com> wrote:
>
> Yes I ran into the same thing, upgrade kept asking for crystal msi. I
> think I got the msi off the full install cds instead of the upgrade
> ones. Its been a while though
>
> -----Original Message-----
> From: cisco-voip-bounces@puck.nether.net
> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Rhodes, Geoff
> Sent: Sunday, November 05, 2006 8:37 PM
> To: ciscovoip
> Subject: [cisco-voip] cisco Unity 4.2 Upgrade - Crystal Reports missin
g?
>
> Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept coming up
> saying the new version of Crystal Reports must be installed.  When I go
> to the Crstal Reports folder that was created from the CD1 zip file,
> it's empty.  I downloaded the CD1 image a second time to make sure, must
> it's empty.  Anyone run into this?
>
> Frustrated...
>
> Geoff Rhodes
> IT Director
> Robinson, Bradshaw & Hinson, P.A.
> grhodes@rbh.com
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

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Ah!  Thanks very much Jonathan.  Take the day off....
 
Take care.
 
- Geoff

________________________________

From: Jonathan Charles [mailto:jonvoip@gmail.com] 
Sent: Monday, November 06, 2006 12:00 AM
To: Ben D. Kusa
Cc: Rhodes, Geoff; ciscovoip
Subject: Re: [cisco-voip] cisco Unity 4.2 Upgrade - Crystal Reports
missing?


You need to download all the CD images, not just the Unity ones... there
are a bunch of Service Pack CD's out there and you need CD 1 and it is:

CiscoUnity4.2.1-ServicePacks-ENU-CD1\CrystalReportRuntime




Jonathan


On 11/5/06, Ben D. Kusa <BDKusa@sgh.com> wrote: 

Yes I ran into the same thing, upgrade kept asking for crystal
msi. I
think I got the msi off the full install cds instead of the
upgrade
ones. Its been a while though
	
-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Rhodes,
Geoff
Sent: Sunday, November 05, 2006 8:37 PM
To: ciscovoip 
Subject: [cisco-voip] cisco Unity 4.2 Upgrade - Crystal Reports
missing?
	
Tried to upgrade our Unity 4.1(1) system to 4.2.1, and it kept
coming up
saying the new version of Crystal Reports must be installed.
When I go 
to the Crstal Reports folder that was created from the CD1 zip
file,
it's empty.  I downloaded the CD1 image a second time to make
sure, must
it's empty.  Anyone run into this?
	
Frustrated...
	
Geoff Rhodes 
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes@rbh.com
	
 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
	
 ________________________________________
_______
cisco-voip mailing list 
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
	

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If only it were that easy...



Jonathan

On 11/6/06, Rhodes, Geoff <GRhodes@rbh.com> wrote:
>
>  Ah!  Thanks very much Jonathan.  Take the day off....
>
> Take care.
>
> - Geoff
>
>  ------------------------------
> *From:* Jonathan Charles [mailto:jonvoip@gmail.com]
> *Sent:* Monday, November 06, 2006 12:00 AM
> *To:* Ben D. Kusa
> *Cc:* Rhodes, Geoff; ciscovoip
> *Subject:* Re: [cisco-voip] cisco Unity 4.2 Upgrade - Crystal Reports
> missing?
>
> You need to download all the CD images, not just the Unity ones... there
> are a bunch of Service Pack CD's out there and you need CD 1 and it is:
>
> CiscoUnity4.2.1-ServicePacks-ENU-CD1\CrystalReportRuntime
>
>
>
>
> Jonathan
>
> On 11/5/06, Ben D. Kusa <BDKusa@sgh.com> wrote: 
>
>

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