Hi all

We have a CallManager 3.3(4) (one Publisher / five Subscribers) and ran
into a problem with the SOAP AXL interface. We currently synchronize users
and devices with an external directory. Now we tried to add devices to a
user. We want to add approx. 950 devices to the nicecti user. After some
transactions (approx. 20 records) one of the two CPUs goes up to almost
100% utilization on every Callmanager. The Process that causes the load is
ccm.exe. The only solution to bring the CPU back down to normal is to
restart ccm.exe or to reboot the server. We already changed the setting of
the MaxAXLWritesPerMinute.
Can anybody give us a hint on how to fix that?

Any ideas?? Thanks



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Reto,

I suggest you modify your program so that it makes fewer concurrent
requests.  Leave the service parameter at 60, and add code to your
program to space the requests out.

Best regards,

Louis

-----Original Message-----
From: reto@mrga.ch [mailto:reto@mrga.ch]
Sent: Wednesday, November 22, 2006 1:38 AM
To: Louis Marascio (lmarasci)
Subject: RE: [cisco-voip] SOAP AXL causes high load on one CPU

Hi Louis

We tried to adjust the MaxAXLWritesPerMinute to several different
values.
If the value is too low the Webservice answers with un available and the
additional devices ar enot added to the user. If the value is too high
the CPU goes up to 100%. There is nothing inbetween we could find. It is
also not possible to add devices to a user. It is always necessary to
add the entire list.

Thanks for your help, we keep on trying.
Reto

Original Message:
-----------------
From: Louis Marascio \(lmarasci\) lmarasci@cisco.com
Date: Tue, 21 Nov 2006 08:12:23 -0800
To: reto@mrga.ch
Subject: RE: [cisco-voip] SOAP AXL causes high load on one CPU


Hi,

What did you change MaxAXLWritesPerMinute to?  You might want to stagger
your requests out.  1 per second is the default I believe.  Go slower
and see if it still happens?

Best regards,

Louis

-----Original Message-----
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of reto@mrga.ch
Sent: Tuesday, November 21, 2006 3:56 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] SOAP AXL causes high load on one CPU

Hi all

We have a CallManager 3.3(4) (one Publisher / five Subscribers) and ran
into a problem with the SOAP AXL interface. We currently synchronize
users and devices with an external directory. Now we tried to add
devices to a user. We want to add approx. 950 devices to the nicecti
user. After some transactions (approx. 20 records) one of the two CPUs
goes up to almost 100% utilization on every Callmanager. The Process
that causes the load is ccm.exe. The only solution to bring the CPU back
down to normal is to restart ccm.exe or to reboot the server. We already
changed the setting of the MaxAXLWritesPerMinute.
Can anybody give us a hint on how to fix that?

Any ideas?? Thanks



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