Which DTMF encoding are you using, relay or pass-through?



Jonathan

On 12/20/06, Robert Kulagowski <bob@smalltime.com> wrote:
>
> Site is in Sydney; running 12.4.9T, H.323 PRI.  Users are complaining
> that once they hear the prompt from the conferencing service, the
> service apparently isn't hearing their DTMF PIN numbers, so they can't
> get into their conference.
>
> If the users route the call out through an analog FXS, it works.
>
> I did a test call, and it sounds like no matter how long I press the
> keypad on the phone, the resulting DTMF is just a "blip"; maybe 1/10
> second long.
>
> What controls how long the DTMF tone duration lasts?  Other sites that
> require PINs (banking, for example), appear to work, but I figure
> increasing the DTMF duration is a quick test.
>
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