Re: Issues adding phones with BAT and BAT phone

The same CSV file worked afterwards to, and on a another CCM system so the d
ata in CSV is fine. 

----- Original Message ----
From: Jonathan Charles <jonvoip@gmail.com>
To: Erick Bergquist <erickbe@yahoo.com>
Cc:ciscovoip <cisco-voip@puck.nether.net>
Sent: Wednesday, December 20, 2006 2:58:28 PM
Subject: Re: [cisco-voip] Issues adding phones with BAT and BAT phone te
mplates going bad

When you say, 'But tried to insert more later, and the insert failed,' do yo
u mean that you tried to insert from the original file, or from a new one?

It seems likely that there was a problem with the original file.

I would create a new one to re-add the ones that failed the first go around.

Jonathan

On 12/20/06, Erick Bergquist <
erickbe@yahoo.com> wrote:Hi,

Have issue where with CCM 4.1(3)sr3c and BAT 
5.1(4a), where previously we could insert phones using BAT fine. Phone templ
ate was a  7940 with a single line.  Inserted them from CSV file with dummy 
MAC addresses and all is fine.

But tried to insert more later, and the insert failed. IE gave error window 
with subscript out of range.  The validation step completed fine however.

Going and looking at the pre-existing BAT phone template, BAT could not pull
 it up. It gives arrDeviceDetails.51 is null or not an object. Error number 
5007.

I found bug on above, CSCee67365 where the above can be seen if Idle is a ~.

We created a new phone template in BAT and the phones are inserting fine now
, but there are 2-3 dozen pre-existing BAT phonetemplate files that seem to 
have gone bad as they can't be viewed in BAT tool.  Any one have a idea or s
een this before?  Is it ok to just delete the.txt files under the template f
older and recreate them as needed since theBAT tool can't pull them up throu
gh the web page to delete them that way.

Thanks, Erick

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