Good evening folks,
We are starting up a call center with approximately 85 agents.  Has anyone o
ut there developed (or know where I could look for) an "MSI" package that ca
n be sent to all the desktops that will install the software?  Our computer 
support folks don't have th
e manpower to physically go to all the workstations to install the package, 
so I am trying to help them out..

Any comments, suggestions, etc. are welcome and appreciated!!!!!

Bruce

Bruce Lein
PBX Technician
PAETEC Communications
One PAETEC Plaza
600 Willowbrook Office Park
Fairport, New York 14450
Mail: bruce.lein@paetec.com

[ Post a follow-up to this message ]

I do not know of an MSI (the install file is an exe).

However, you can build one.

For example:

http://www.softpedia.com/get/Author...br />
er.shtml

Will work, it ain't cheap, but it is probably cheaper than the man-hours it
would take to install the app... and then you can use it to make an MSI from
anything.

(I am not hawking the product... I just googled, 'msi builder' and that was
the first hit... BTW, I couldn't find a free one)



Jonathan

On 12/20/06, Lein, Bruce <Bruce.Lein@paetec.com> wrote:
>
> Good evening folks,
> We are starting up a call center with approximately 85 agents.  Has anyone
> out there developed (or know where I could look for) an "MSI" package that
> can be sent to all the desktops that will install the software?  Our
> computer support folks don't have the manpower to physically go to all the
> workstations to install the package, so I am trying to help them out..
>
> Any comments, suggestions, etc. are welcome and appreciated!!!!!
>
> Bruce
>
> Bruce Lein
> PBX Technician
> PAETEC Communications
> One PAETEC Plaza
> 600 Willowbrook Office Park
> Fairport, New York 14450
> Mail: bruce.lein@paetec.com
>
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

[ Post a follow-up to this message ]

Found a freeware msi builder...

http://dennisbareis.com/index.htm

I haven't tried it, but hey, it's free!



Jonathan

On 12/20/06, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> I do not know of an MSI (the install file is an exe).
>
> However, you can build one.
>
> For example:
>
> http://www.softpedia.com/get/Author... />
lder.shtml
>
>
> Will work, it ain't cheap, but it is probably cheaper than the man-hours
> it would take to install the app... and then you can use it to make an MSI
> from anything.
>
> (I am not hawking the product... I just googled, 'msi builder' and that
> was the first hit... BTW, I couldn't find a free one)
>
>
>
> Jonathan
>
> On 12/20/06, Lein, Bruce <Bruce.Lein@paetec.com> wrote: 
>
>

[ Post a follow-up to this message ]

Thanks Jonathan.. Will see what I can do with these..

-----Original Message-----
From: 	Jonathan Charles [mailto:jonvoip@gmail.com]
Sent:	Wed Dec 20 20:41:36 2006
To:	Lein, Bruce
Cc:	cisco-voip@puck.nether.net
Subject:	Re: [cisco-voip] MSI package to deploy CTIOS desktop agent

Found a freeware msi builder...

http://dennisbareis.com/index.htm

I haven't tried it, but hey, it's free!



Jonathan

On 12/20/06, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> I do not know of an MSI (the install file is an exe).
>
> However, you can build one.
>
> For example:
>
> http://www.softpedia.com/get/Author... />
lder.shtml
>
>
> Will work, it ain't cheap, but it is probably cheaper than the man-hours
> it would take to install the app... and then you can use it to make an MSI
> from anything.
>
> (I am not hawking the product... I just googled, 'msi builder' and that
> was the first hit... BTW, I couldn't find a free one)
>
>
>
> Jonathan
>
> On 12/20/06, Lein, Bruce <Bruce.Lein@paetec.com> wrote: 
>
>

[ Post a follow-up to this message ]

I'm assuming its a windows environment see if you have MS SMS server or
something of that sort. If its NOVELL server then ZEN works can do the job.
or else the msi builder JOnathan had suggested would work and can be
deployed using MS group policies

On 12/21/06, Lein, Bruce <Bruce.Lein@paetec.com> wrote:
>
> Thanks Jonathan.. Will see what I can do with these..
>
> -----Original Message-----
> From:   Jonathan Charles [mailto:jonvoip@gmail.com]
> Sent:   Wed Dec 20 20:41:36 2006
> To:     Lein, Bruce
> Cc:     cisco-voip@puck.nether.net
> Subject:        Re: [cisco-voip] MSI package to deploy CTIOS desktop a
gent
>
> Found a freeware msi builder...
>
> http://dennisbareis.com/index.htm
>
> I haven't tried it, but hey, it's free!
>
>
>
> Jonathan
>
> On 12/20/06, Jonathan Charles <jonvoip@gmail.com> wrote: 
> http://www.softpedia.com/get/Author... />
lder.shtml 
> MSI 
> package 
> software?  Our 
> the 
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

[ Post a follow-up to this message ]

I had a customer deploy CAD via MSI, they had issues related back to the
packaging.  The application connects back to the server and pulls in
variables, when packaged  those variables were populated already causing
problems related to cluster failover. I called TAC and they saidit's a
known issue to uninstall all agents and re-install them manually. That
packaged installs are not supported.  They are working ona supported
packaging solution.  The other issue is the end users have to be full
administrator installing and running the software. TAC said that
development is also working on the rights problems.

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Wednesday, December 20, 2006 8:41 PM
To: Lein, Bruce
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] MSI package to deploy CTIOS desktop agent

 

Found a freeware msi builder...

http://dennisbareis.com/index.htm

I haven't tried it, but hey, it's free!



Jonathan

On 12/20/06,Jonathan Charles <jonvoip@gmail.com> wrote:

I do not know of an MSI (the install file is an exe).

However, you can build one.

For example:

http://www.softpedia.com/get/Author...rs/EMCO-MSI-Pac
kage-Builder.shtml 

Will work, it ain't cheap, but it is probably cheaper than the man-hours
it would take to install the app... and then you can use it to make an
MSI from anything.

(I am not hawking the product... I just googled, 'msi builder' and that
was the first hit... BTW, I couldn't find a free one) 



Jonathan

 

On 12/20/06, Lein, Bruce < Bruce.Lein@paetec.com
<mailto:Bruce.Lein@paetec.com> > wrote:

Good eveningfolks,
We are starting up a call center with approximately 85 agents.  Has
anyone out there developed (or know where I could look for) an "MSI"
package that can be sent to all the desktops that will installthe
software?  Our computer support folks don't have the manpower to
physically go to all the workstations to install the package, so I am
trying to help them out.. 

Any comments, suggestions, etc. are welcome and appreciated!!!!!

Bruce

Bruce Lein
PBX Technician
PAETEC Communications
One PAETEC Plaza
600 Willowbrook Office Park
Fairport, New York 14450 
Mail: bruce.lein@paetec.com


 ________________________________________
_______
cisco-voip mailing list 
cisco-voip@puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip





 




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[ Post a follow-up to this message ]

Well, it seems there should be someone to make the exe and the ini available
as an MSI package, and instruct the users to fill in the server correctly...

Else, the MSI can be distributed and a batch file can be added to those
users' login profile to copy over the ini...



Jonathan

On 12/24/06, Jason Aarons (US) <jason.aarons@us.didata.com> wrote:
>
>  I had a customer deploy CAD via MSI, they had issues related back to the
> packaging.  The application connects back to the server and pulls in
> variables, when packaged  those variables were populated already causing
> problems related to cluster failover. I called TAC and they said it's a
> known issue to uninstall all agents and re-install them manually. That
> packaged installs are not supported.  They are working on a supported
> packaging solution.  The other issue is the end users have to be full
> administrator installing and running the software. TAC said that developme
nt
> is also working on the rights problems.
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Wednesday, December 20, 2006 8:41 PM
> *To:* Lein, Bruce
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] MSI package to deploy CTIOS desktop agent
>
>
>
> Found a freeware msi builder...
>
> http://dennisbareis.com/index.htm
>
> I haven't tried it, but hey, it's free!
>
>
>
> Jonathan
>
> On 12/20/06, *Jonathan Charles* <jonvoip@gmail.com> wrote:
>
> I do not know of an MSI (the install file is an exe).
>
> However, you can build one.
>
> For example:
>
> http://www.softpedia.com/get/Author... />
lder.shtml
>
>
> Will work, it ain't cheap, but it is probably cheaper than the man-hours
> it would take to install the app... and then you can use it to make an MSI
> from anything.
>
> (I am not hawking the product... I just googled, 'msi builder' and that
> was the first hit... BTW, I couldn't find a free one)
>
>
>
> Jonathan
>
>
>
> On 12/20/06, *Lein, Bruce* < Bruce.Lein@paetec.com> wrote:
>
> Good evening folks,
> We are starting up a call center with approximately 85 agents.  Has anyone
> out there developed (or know where I could look for) an "MSI" package that
> can be sent to all the desktops that will install the software?  Our
> computer support folks don't have the manpower to physically go to all the
> workstations to install the package, so I am trying to help them out..
>
> Any comments, suggestions, etc. are welcome and appreciated!!!!!
>
> Bruce
>
> Bruce Lein
> PBX Technician
> PAETEC Communications
> One PAETEC Plaza
> 600 Willowbrook Office Park
> Fairport, New York 14450
> Mail: bruce.lein@paetec.com
>
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
>
> ------------------------------
>
> * Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleti
ng
> it from your computer. Thank you. *
>

[ Post a follow-up to this message ]