Hi All - I am the newest of new at this and have just had installed CM 5.0 a
nd Unity. I am needing to set up a voice mail with 3 nested options within i
t as in: press 1 for blah, press 2 for blah blah, press 3 for blah blah blah
. I've got the extension set up and the voice mail for main extension. I can
't find where to add a nested vm within that. Can anyone help? Or direct me 
to appropriate documentation? Thanks!
Lauren

[ Post a follow-up to this message ]

I guess what you are looking for is Call Handlers.

 

Try starting here:

 

http://www.cisco.com/en/US/products...ducts_administr
ation_guide_book09186a008043ea39.html

 

A quick tip:

 

 

MAIN 

Option1             Option2             Option 3

 

You need to set up Caller Input from the Main Call handler to branch off
to your next option (i.e. another Call Handler, or transfer to extension
etc).

 

 

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lauren Bailey
Sent: Friday, December 29, 2006 2:28 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] cisco-voip Nesting Voice Mail

 

Hi All - I am the newest of new at this and have just had installed CM
5.0 and Unity. I am needing to set up a voice mail with 3 nested options
within it as in: press 1 for blah, press 2 for blah blah, press 3 for
blah blah blah. I've got the extension set up and the voice mail for
main extension. I can't find where to add a nested vm within that. Can
anyone help? Or direct me to appropriate documentation? Thanks!

Lauren

[ Post a follow-up to this message ]

In Unity under the Subscriber click the caller input... you can setup
what ever you want.  Send caller to either Call handler or subscriber is
most likely what your looking for.

 

Scott 

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lauren Bailey
Sent: Friday, December 29, 2006 11:28 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] cisco-voip Nesting Voice Mail

 

Hi All - I am the newest of new at this and have just had installed CM
5.0 and Unity. I am needing to set up a voice mail with 3 nested options
within it as in: press 1 for blah, press 2 for blah blah, press 3 for
blah blah blah. I've got the extension set up and the voice mail for
main extension. I can't find where to add a nested vm within that. Can
anyone help? Or direct me to appropriate documentation? Thanks!

Lauren

[ Post a follow-up to this message ]