QoS Packet Marking with IPCC Express
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    QoS Packet Marking with IPCC Express  
Carter, Bill


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01-19-07 12:11 AM


The IPCC Express SRND discusses QoS markings for IPCCx to CallManager,
and IPCCx to Agent Desktop.

The guide states QoS markings should be the following:
CTI Messaging between IPCCx JTAPI and CallManager - CS3
Messaging between IPCCx and Agent Desktop - CS3

I can not find anywhere if the servers mark the packets appropriately,
of if at the switch/router level class-maps and policy-maps are required
to mark the packets.





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