So, I restore the sr1 patch to the CRS server and when I run the update
utility I get:

"The Update Utility is unable to extract the contents of the patch"

This is a co-resident lab box... no mention of the error on Cisco's
website... I have redownloaded it, and the file is fine...


Any ideas?


Jonathan

[ Post a follow-up to this message ]

Well, initially, it was on the desktop, but now it is in the root of c:\ and
I still get the error.



Jonathan

On 3/14/07, Paul Clilverd <Paul.Clilverd@affiniti.com> wrote:
>
>  Jonathan,
>
> Does the path that you are selecting this file from have a space in it?.
>
> Have a look at bug id CSCsa98554, this details what you are seeing.
>
> Brgds
>
> Paul Clilverd
> Affiniti
>
>
> The content of this e-mail and any attachment is private and may be
> legally privileged.  If you are not
> the intended recipient, any use, disclosure, copying or forwarding of this
> e-mail and//or its
> attachments is unauthorised.  If you have received this e-mail in error
> please notify the sender by e-
> mail and delete this message and any attachments immediately from this
> system.
>
> Kingston Communications (HULL) PLC is a public limited company
> incorporated in England and Wales
> with registration number 02150618 and whose registered office is at 37
> Carr Lane, Hull HU1 3RE
>
>  -----Original Message-----
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net]*On Behalf Of *Jonathan Charles
> *Sent:* 14 March 2007 04:42
> *To:* ciscovoip
> *Subject:* [cisco-voip] IPCC 4.0(4)sr1 error
>
> So, I restore the sr1 patch to the CRS server and when I run the update
> utility I get:
>
> "The Update Utility is unable to extract the contents of the patch"
>
> This is a co-resident lab box... no mention of the error on Cisco's
> website... I have redownloaded it, and the file is fine...
>
>
> Any ideas?
>
>
> Jonathan
>
>

[ Post a follow-up to this message ]

Well, this is worse now...

Now, every time I boot the box it comes up with the CRS Update tool and I
get the same error... When I click ok and open appadmin, it runs me thru
setup to activate services... then it says 'error' and below that 'patch'

I think this failure blew up CRS... I also think that since this was a new
install (and a lab box) that you need to activate services before loading
the patch...



Jonathan

On 3/15/07, Paul Clilverd <Paul.Clilverd@affiniti.com> wrote:
>
>  There may be some errors in the following logs that pinpoint where the
> issue lies.
>
> C:\UpdateTool.log
> C:\CalInstall.log
> C:\CRSMsiInstallLog.txt
> C:\Documents and Settings\<Logged on account">\Local
> Settings\Temp\CRSInstallation*.*
>     (the "Logged on Account" should be "Administrator" in most cases)
> C:\Documents and Settings\<Logged on account, typically
> "Administrator">\Local Settings\Temp\log\MARC\*.*
>
> Brgds
>
> Paul Clilverd
> Affiniti
>
>
> The content of this e-mail and any attachment is private and may be
> legally privileged.  If you are not
> the intended recipient, any use, disclosure, copying or forwarding of this
> e-mail and//or its
> attachments is unauthorised.  If you have received this e-mail in error
> please notify the sender by e-
> mail and delete this message and any attachments immediately from this
> system.
>
> Kingston Communications (HULL) PLC is a public limited company
> incorporated in England and Wales
> with registration number 02150618 and whose registered office is at 37
> Carr Lane, Hull HU1 3RE
>
>  -----Original Message-----
> *From:* Jonathan Charles [mailto:jonvoip@gmail.com]
> *Sent:* 15 March 2007 00:15
> *To:* Paul Clilverd
> *Subject:* Re: [cisco-voip] IPCC 4.0(4)sr1 error
>
> Same error message after giving Everyone full control over the file,
> renaming it 404sr1.tar and throwing it in c:\temp
>
>
>
> Jonathan
>
> On 3/14/07, Paul Clilverd <Paul.Clilverd@affiniti.com> wrote: 
>

[ Post a follow-up to this message ]

Come to think of it, I had a very odd (to me) problem installing SR1 because
I had the tarball on drive E:.. doesn't sound like what you are seeing but
the error sounds familiar.

I hate patching that system.

On 3/20/07, Jonathan Charles <jonvoip@gmail.com> wrote:
>
> Well, this is worse now...
>
> Now, every time I boot the box it comes up with the CRS Update tool and I
> get the same error... When I click ok and open appadmin, it runs me thru
> setup to activate services... then it says 'error' and below that 'patch'
>
> I think this failure blew up CRS... I also think that since this was a new
> install (and a lab box) that you need to activate services before loading
> the patch...
>
>
>
> Jonathan
>

--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations

[ Post a follow-up to this message ]