Just a bit of information for any who have ported numbers from Vonage to
voip.co.uk.

I had about 3 or 4 calls today from numbers I didn't recognise followed by a
call from Vonage tech support.  I believe that Vonage have re-allocated my
ported number, as their system did not realise it had been ported away.

The next step which is very likely to happen of course is for them to try to
grab the number back...  Knowing that voip.co.uk were able to do it without
the intervention of any other party (including their carrier,Gamma, which is
also used by Vonage) I think I am likely to lose the use of my inbound
number in the next couple of days.  This could be interesting trying to get
it back again...

[ Post a follow-up to this message ]

On Mar 27, 5:06 am, "Herman" <whhitehousemadhouse-2...@yahoo.co.uk>
wrote:
> Just a bit of information for any who have ported numbers from Vonage to
> voip.co.uk.
>
> I had about 3 or 4 calls today from numbers I didn't recognise followed by
 a
> call from Vonage tech support.  I believe that Vonage have re-allocated my
> ported number, as their system did not realise it had been ported away.
>
> The next step which is very likely to happen of course is for them to try 
to
> grab the number back...  Knowing that voip.co.uk were able to do it withou
t
> the intervention of any other party (including their carrier,Gamma, which 
is
> also used by Vonage) I think I am likely to lose the use of my inbound
> number in the next couple of days.  This could be interesting trying to ge
t
> it back again...

Since I am pondering making the same move, I would appreciate your
keeping us updated on this one!

Adrian

[ Post a follow-up to this message ]

"Adrian" <adrian_h_hudson@yahoo.com> wrote in message
news:1175017672.385993.314120@n76g2000hsh.googlegroups.com...
> On Mar 27, 5:06 am, "Herman" <whhitehousemadhouse-2...@yahoo.co.uk>
> wrote: 
>
> Since I am pondering making the same move, I would appreciate your
> keeping us updated on this one!
>
> Adrian

Will do.  On the positive side, Chris from voip.co.uk is telling me he is
confident it won't be an issue.  We'll see!

In any case I think it is still worth the risk, as they are not allowed to
grab the number which means it should be relatively easy to grab it back if
it does happen.  All depends on the controls Gamma have got in place, I
guess.

[ Post a follow-up to this message ]

Herman wrote:
> Just a bit of information for any who have ported numbers from Vonage to
> voip.co.uk.
>
> I had about 3 or 4 calls today from numbers I didn't recognise followed by
 a
> call from Vonage tech support.  I believe that Vonage have re-allocated my
> ported number, as their system did not realise it had been ported away.
>
> The next step which is very likely to happen of course is for them to try 
to
> grab the number back...  Knowing that voip.co.uk were able to do it withou
t
> the intervention of any other party (including their carrier,Gamma, which 
is
> also used by Vonage) I think I am likely to lose the use of my inbound
> number in the next couple of days.  This could be interesting trying to ge
t
> it back again...
>
>

That's interesting.  Voip.co.uk tell me that they don't have any porting
arrangements with any service provider other than BT.

Are they spinning me a yarn, then?

[ Post a follow-up to this message ]

"Bypass" <user@example.net> wrote in message
 news:lZmdnVYEG8oJ5JTbnZ2dnUVZ8tXinZ2d@br
ightview.com...
> Herman wrote: 
>
> That's interesting.  Voip.co.uk tell me that they don't have any porting
> arrangements with any service provider other than BT.
>
> Are they spinning me a yarn, then?

They don't *need* a porting agreement with Vonage as it is the same carrier
(Gamma)

[ Post a follow-up to this message ]

On Tue, 27 Mar 2007 21:11:13 +0100, Bypass <user@example.net> wrote:

>Herman wrote: 
>
>That's interesting.  Voip.co.uk tell me that they don't have any porting
>arrangements with any service provider other than BT.
>
>Are they spinning me a yarn, then?
Ported my two Vonage numbers across a little while ago no problem and
never heard from Vonage since , who did you talk to at voip.co.uk it
certainly wouldn't have been Chris unless something as changed at
voip.co.uk  recently .

[ Post a follow-up to this message ]

Clavox@lancs.no-ip.co.uk wrote:

> Ported my two Vonage numbers across a little while ago no problem and
> never heard from Vonage since , who did you talk to at voip.co.uk it
> certainly wouldn't have been Chris unless something as changed at
> voip.co.uk  recently .

As it happens it was Chris.  I've got 'serious' problems with all calls
dropping out on voip.co.uk.  I've posted to technical support and after
the initial response, 'it shouldn't happen anymore', they tend to ignore
the tickets I raise.

In response to my query about porting, they say they only have an
arrangement with BT.  And that's where I came in.

[ Post a follow-up to this message ]

On Tue, 27 Mar 2007 21:25:49 +0100, Bypass <user@example.net> wrote:


>  I've posted to technical support and after
>the initial response, 'it shouldn't happen anymore', they tend to ignore
>the tickets I raise.
Speak directly with Chris sod posting and emailing this is another
reason why I hate Sipgate no voice contact number supplied ,the call
will be free and if Chris can't sort out the problem no one can.Unless
of course it isn't down to them maybe your bb connection or ATA you
are using or something .
>In response to my query about porting, they say they only have an
>arrangement with BT.  And that's where I came in.
It was a post here from Herman that got me thinking about porting my
Vonage numbers in the first place ,I contacted Chris  at lunchtime the
next day and by 5 pm one line was with voip.co.uk but it took them two
day to get the second line across .
Now with all the problems Vonage are having in the states with Verison
they have put a stop to letting their numbers walk or something .

[ Post a follow-up to this message ]

Clavox@lancs.no-ip.co.uk wrote:
[vbcol=seagreen]
> Speak directly with Chris ...and if Chris can't sort out the problem no one can.[/
vbcol]

If you see my other post, I have 'horrendous' problems with a vast
majority of my calls dropping out and they don't seem that much
interested in responding to any technical support tickets I raise with them.

Would you be happy with a provider where your calls drop out anytime
between 1 and 4 minutes and at frequent intervals?  Furthermore, it's
been over a year now where I've been complaining about voicemail, where
the caller (or their message) is suddenly 'terminated' after 41 seconds.

For sure, ask Chris a 'simple' technical query and he'll get back to you
in a short while, but anything other than that and you'll be lucky to
get an acknowledgment that you exist.

Maybe I'm an eternal pessimist, I don't know.

[ Post a follow-up to this message ]

"Bypass" <user@example.net> wrote in message
news:wKudnZoPjNpTGpTbRVnyvwA@brightview.com...
> Clavox@lancs.no-ip.co.uk wrote:
> 
>
> If you see my other post, I have 'horrendous' problems with a vast
> majority of my calls dropping out and they don't seem that much interested
> in responding to any technical support tickets I raise with them.
>
> Would you be happy with a provider where your calls drop out anytime
> between 1 and 4 minutes and at frequent intervals?  Furthermore, it's been
> over a year now where I've been complaining about voicemail, where the
> caller (or their message) is suddenly 'terminated' after 41 seconds.
>
> For sure, ask Chris a 'simple' technical query and he'll get back to you
> in a short while, but anything other than that and you'll be lucky to get
> an acknowledgment that you exist.
>
> Maybe I'm an eternal pessimist, I don't know.

For me the voip.co.uk service is OK - cheap and cheerful.  Because I have
had relatively few issues on a low-cost service, it is a no-brainer for me.
Vonage was also fairly flawless technically for me, but my ATA was locked
and there were cheaper, usable options around which I had already trialled.

However, it sounds to me like you do need to seriously consider your options
if the service is not usable.  To make sure you don't jump out of the frying
pan into the fire, suggest you trial some other services first.  Might also
help you to identify the problem, as there are of course a number of points
in the chain where it can fail.

As far as your options go, it will be BT or another provider using Gamma.
Vonage is not an option IMHO as they have not at all latched on to this
porting thing.  Might be worth having a word with their tech support just in
case.  Otherwise it is just shopping around and asking providers the
question.

[ Post a follow-up to this message ]