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    Can not access SMTP server  
Danny Sanders


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04-19-04 05:35 PM

I can not access the SMTP server on any of my Win 2k Advanced Servers
running IIS 5.0. The service is running, but it does not show up in IIS
admin to be able to administer them. I assume this is because of a patch I
applied (not sure which patch). Running regsvr32 for the smtpsnap.dll shows
a success message but it is still not viewable. It is running in the
services of each computer and a restart of the service does no good. Note
these are Windows 2000 Advanced servers not Win 2k3.


TIA
DDS







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    Re: Can not access SMTP server  
Jenny Frye [MSFT]


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04-19-04 08:37 PM

Danny,

In addition to registering the smtpsnap.dll, you may need to register
inetmgr.dll.  Here are the steps:

1.  Go to a command prompt on the IIS server.
2.  Go the following directory at the command prompt
%systemroot%\system32\inetsrv
3.  Type in the following commands

regsvr32 inetmgr.dll
regsvr32 smtpsnap.dll

4.  Then close and reopen IIS manager console

--
Jenny Frye
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.







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    Re: Can not access SMTP server  
Danny Sanders


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04-19-04 10:35 PM

I ran each on the IIS server and got a success message, but after re opening
IIS admin the I still can not access the virtual SMTP server.

Thanks

DDS
"Jenny Frye [MSFT]" <jfrye@online.microsoft.com> wrote in message
news:%230aaiEkJEHA.1944@TK2MSFTNGP10.phx.gbl...
> Danny,
>
> In addition to registering the smtpsnap.dll, you may need to register
> inetmgr.dll.  Here are the steps:
>
> 1.  Go to a command prompt on the IIS server.
> 2.  Go the following directory at the command prompt
> %systemroot%\system32\inetsrv
> 3.  Type in the following commands
>
> regsvr32 inetmgr.dll
> regsvr32 smtpsnap.dll
>
> 4.  Then close and reopen IIS manager console
>
> --
> Jenny Frye
> Microsoft PSS
>
> This posting is provided 'AS IS' with no warranties and confers no rights.
> Please do not send email directly to this alias.  This alias is for
> newsgroup purposes only.
>
>







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    Re: Can not access SMTP server  
Jenny Frye [MSFT]


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04-20-04 05:36 PM

Danny,

Here are some additional things to check:

1.  Is the "Server" service running?  If not, start it and relaunch ISM to
see if SMTP is now visible.
2. Is File and Printer Sharing installed?  See the following article:

IIS 5: SMTP and NNTP Virtual Server Missing in Internet Services Manager
http://support.microsoft.com/?id=297261

Generally, re-registering the previously mentioned DLL's or one of the two
steps above will solve this symptom.  If it doesn't, you may need to
consider removing/reinstalling IIS and reapplying the Windows service packs.

--
Jenny Frye
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.







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    Re: Can not access SMTP server  
Danny Sanders


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04-20-04 08:35 PM

The Server service is running and File and print are installed.

What can I expect when uninstalling IIS on an Exchange server?

DDS
"Jenny Frye [MSFT]" <jfrye@online.microsoft.com> wrote in message
news:%23oAfP3tJEHA.3728@TK2MSFTNGP12.phx.gbl...
> Danny,
>
> Here are some additional things to check:
>
> 1.  Is the "Server" service running?  If not, start it and relaunch ISM to
> see if SMTP is now visible.
> 2. Is File and Printer Sharing installed?  See the following article:
>
> IIS 5: SMTP and NNTP Virtual Server Missing in Internet Services Manager
> http://support.microsoft.com/?id=297261
>
> Generally, re-registering the previously mentioned DLL's or one of the two
> steps above will solve this symptom.  If it doesn't, you may need to
> consider removing/reinstalling IIS and reapplying the Windows service
packs.
>
> --
> Jenny Frye
> Microsoft PSS
>
> This posting is provided 'AS IS' with no warranties and confers no rights.
> Please do not send email directly to this alias.  This alias is for
> newsgroup purposes only.
>
>







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    Re: Can not access SMTP server  
Jenny Frye [MSFT]


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04-20-04 10:34 PM

If you uninstall IIS as a whole, all protocols such as ftp, smtp, nntp, and
web services (www) will be uninstalled.  If you have customized any
configuration of these components, you would have to reconfigure it upon the
reinstall.  Since the problem seems to be limited to the SMTP snap-in, you
could try reinstalling only the SMTP component of IIS to see if this helps.
The following article provides more information on the reinstall process:

HOW TO: Remove and Reinstall IIS 5.0 and 5.1
http://support.microsoft.com/?id=325889

--
Jenny Frye
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.







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    Re: Can not access SMTP server  
Ken Schaefer


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04-21-04 05:34 AM

If you are running Exchange on this server, you should not see the SMTP
service in IIS Manager. You should see it in the Exchange System Attendant
tool.

Cheers
Ken

"Danny Sanders" <Danny.Sanders@cpcNOmedSPAM.org> wrote in message
news:%23eztDrwJEHA.808@tk2msftngp13.phx.gbl...
: The Server service is running and File and print are installed.
:
: What can I expect when uninstalling IIS on an Exchange server?
:
: DDS
: "Jenny Frye [MSFT]" <jfrye@online.microsoft.com> wrote in message
: news:%23oAfP3tJEHA.3728@TK2MSFTNGP12.phx.gbl...
: > Danny,
: >
: > Here are some additional things to check:
: >
: > 1.  Is the "Server" service running?  If not, start it and relaunch ISM
to
: > see if SMTP is now visible.
: > 2. Is File and Printer Sharing installed?  See the following article:
: >
: > IIS 5: SMTP and NNTP Virtual Server Missing in Internet Services Manager
: > http://support.microsoft.com/?id=297261
: >
: > Generally, re-registering the previously mentioned DLL's or one of the
two
: > steps above will solve this symptom.  If it doesn't, you may need to
: > consider removing/reinstalling IIS and reapplying the Windows service
: packs.
: >
: > --
: > Jenny Frye
: > Microsoft PSS
: >
: > This posting is provided 'AS IS' with no warranties and confers no
rights.
: > Please do not send email directly to this alias.  This alias is for
: > newsgroup purposes only.
: >
: >
:
:







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    Re: Can not access SMTP server  
Jenny Frye [MSFT]


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04-21-04 04:36 PM

Ken is right.  I misread that comment about this running on Exchange server
and had made an assumption that this was an IIS box.  If this is an Exchange
server, then SMTP is administered through the Exchange System Manager.
Also, uninstalling IIS on an Exchange box will break Exchange protocols so
you would have to reinstall Exchange also.  However, since this is an
Exchange box, you should not need to uninstall IIS.

--
Jenny Frye
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.







[ Post a follow-up to this message ]



    Re: Can not access SMTP server  
Jenny Frye [MSFT]


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04-21-04 04:36 PM

However, since this is an Exchange box, you do NOT need to uninstall
IIS.....to see SMTP, as it is viewable in ESM. This behavior is by default.

If, by chance, you have already removed IIS, the following article will be
relevant for getting Exchange reinstalled (but, only if you have removed
IIS - otherwise these steps do not need to be done):

How to Remove and Reinstall IIS and Exchange
http://support.microsoft.com/?id=320202

My apologies for the oversight that this was an Exchange box not an IIS box.

--
Jenny Frye
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.







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