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Cisco ATA 186 dropping calls... |
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04-29-07 12:11 AM
We just dropped an IPT solution into a customer, everything is working
fine...
However, the ATA-186s are dropping calls after 20 minutes (we had one call
last 30 minutes, but that was the flyer).
CallManager is running 5.1.1b, ATA is SCCP running *S/W Version*3.02.03
(051201A)
This is a deal-breaker for the customer, the ATAs all have conference phones
plugged into them.
Jonathan
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-29-07 06:11 AM
How would I change it?
Jonathan
On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com> wrote:
>
> Try the H.323 code…I've heard people have had better luck.
>
>
>
>
>
>
>
> ________________________________________
____________________
> Vincent Loschiavo
> Senior Consultant
> Datacorp
> 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> "Cisco Advanced Unified Communications Partner"
> Cell Phone: 786-282-1164
> Office Phone: 305-594-6933
> ________________________________________
____________________
> ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net [mailto:
> cisco-voip-bounces@puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Saturday, April 28, 2007 2:42 PM
> *To:* ciscovoip
> *Subject:* [cisco-voip] cisco ATA 186 dropping calls...
>
>
>
> We just dropped an IPT solution into a customer, everything is working
> fine...
>
> However, the ATA-186s are dropping calls after 20 minutes (we had one call
> last 30 minutes, but that was the flyer).
>
> CallManager is running 5.1.1b, ATA is SCCP running *S/W Version*3.02.03
> (051201A)
>
> This is a deal-breaker for the customer, the ATAs all have conference
> phones plugged into them.
>
>
>
> Jonathan
>
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-29-07 06:11 PM
Problem with h.323 software is it is going EOS...
http://www.cisco.com/en/US/products...d
d.html
Have you tried sip code?
-Mark
--
Mark Turpin
Senior Consultant - Unified Communications
Calence, LLC
IP Phone: 314.656.2315
Mobile: 314.629.8714
www.calence.com
2005 cisco Global Channel Partner of the Year - US/Canada
_________________________
The information contained in this message and any attachment may contain pri
vileged or confidential information protected from disclosure. If you are no
t the intended recipient, or an employee or agent responsible for delivering
this message to the intend
ed recipient, you are hereby notified that any review, dissemination, distri
bution or copying of this information is strictly prohibited. If you have r
eceived this transmission in error, please notify the sender immediately by
replying to this message an
d destroying the original and all copies. Thank you.
________________________________
From: cisco-voip-bounces@puck.nether.net on behalf of Jonathan Charles
Sent: Sat 4/28/2007 9:12 PM
To: Vince Loschiavo
Cc: ciscovoip
Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
How would I change it?
Jonathan
On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com > wrote:
Try the H.323 code...I've heard people have had better luck.
________________________________________
____________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner"
Cell Phone: 786-282-1164
Office Phone: 305-594-6933
________________________________________
____________________
________________________________
From: cisco-voip-bounces@puck.nether.net [mailto: cisco-voip-bounces@puc
k.nether.net <mailto:cisco-voip-bounces@puck.nether.net> ] On Behalf Of Jona
than Charles
Sent: Saturday, April 28, 2007 2:42 PM
To: ciscovoip
Subject: [cisco-voip] cisco ATA 186 dropping calls...
We just dropped an IPT solution into a customer, everything is working fine.
.
However, the ATA-186s are dropping calls after 20 minutes (we had one call l
ast 30 minutes, but that was the flyer).
CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03(051201
A)
This is a deal-breaker for the customer, the ATAs all have conference phones
plugged into them.
Jonathan
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-30-07 12:11 AM
OK,
I opened a TAC case and found out why it was hosed...
Apparently with CCM5.1, the ATA 186 resets constantly (very quickly) when
the second port is not disabled (if there is nothing plugged into it)...
Jonathan
On 4/29/07, Vince Loschiavo <vloschiavo@data-corporation.com> wrote:
>
> It's a firmware. Search CCO for it.
>
> Regards,
>
> Vince Loschiavo
> Senior cisco Engineer
> DATACORP
> 7862821164
>
> Sent via blackberry from T-Mobile
>
> -----Original Message-----
> From: "Jonathan Charles" <jonvoip@gmail.com>
> Date: Sat, 28 Apr 2007 21:12:17
> To:"Vince Loschiavo" <VLoschiavo@data-corporation.com>
> Cc:ciscovoip <cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
>
> How would I change it?
>
>
>
> Jonathan
>
>
> On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com
> : <mailto:VLoschiavo@data-corporation.com> > wrote:
>
>
> Try the H.323 code…I've heard people have had better luck.
>
>
>
>
>
>
>
>
> ________________________________________
____________________
> Vincent Loschiavo
> Senior Consultant
> Datacorp
> 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> "Cisco Advanced Unified Communications Partner"
> Cell Phone: 786-282-1164
> Office Phone: 305-594-6933
> ________________________________________
____________________
>
>
>
> ----------------
>
> From: cisco-voip-bounces@puck.nether.net: <mailto:
> cisco-voip-bounces@puck.nether.net> [mailto:
> cisco-voip-bounces@puck.nether.net: <mailto:
> cisco-voip-bounces@puck.nether.net> ] On Behalf Of Jonathan Charles
> Sent: Saturday, April 28, 2007 2:42 PM
> To: ciscovoip
> Subject: [cisco-voip] cisco ATA 186 dropping calls...
>
>
>
>
> We just dropped an IPT solution into a customer, everything is working
> fine...
>
> However, the ATA-186s are dropping calls after 20 minutes (we had one call
> last 30 minutes, but that was the flyer).
>
> CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03
> (051201A)
>
> This is a deal-breaker for the customer, the ATAs all have conference
> phones plugged into them.
>
>
>
> Jonathan
>
>
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-30-07 12:11 AM
What did they have you do to disable the second port?
Regards,
Vince Loschiavo
Senior cisco Engineer
DATACORP
7862821164
Sent via blackberry from T-Mobile =
-----Original Message-----
From: "Jonathan Charles" <jonvoip@gmail.com>
Date: Sun, 29 Apr 2007 16:37:01 =
To:vloschiavo@data-corporation.com
Cc:ciscovoip <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
OK,
I opened a TAC case and found out why it was hosed...
Apparently with CCM5.1, the ATA 186 resets constantly (very quickly) when t=
he second port is not disabled (if there is nothing plugged into it)...
=
Jonathan
On 4/29/07, Vince Loschiavo <vloschiavo@data-corporation.com: <mailto:vlosc=
hiavo@data-corporation.com> > wrote: It's a firmware. Search CCO for it.
Regards,
Vince Loschiavo
Senior cisco Engineer =
DATACORP
7862821164
Sent via blackberry from T-Mobile
-----Original Message-----
From: "Jonathan Charles" <jonvoip@gmail.com: <mailto:jonvoip@gmail.com> >
Date: Sat, 28 Apr 2007 21:12:17 =
To:"Vince Loschiavo" <VLoschiavo@data-corporation.com: <mailto:VLoschiavo@d=
ata-corporation.com> >
Cc:ciscovoip <cisco-voip@puck.nether.net: <mailto:cisco-voip@puck.nether.ne=
t> >
Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
How would I change it?
Jonathan
On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com
: <mailto:VLoschiavo@data-corporation.com> =
: <mailto:VLoschiavo@data-corporation.com: <mailto:VLoschiavo@data-corporat=
ion.com> > > wrote:
Try the H.323 code=85I've heard people have had better luck.
=
________________________________________
____________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner" =
Cell Phone: 786-282-1164
Office Phone: 305-594-6933
________________________________________
____________________
----------------
From: =
cisco-voip-bounces@puck.nether.net: <mailto:cisco-voip-bounces@puck.nether.=
net> : <mailto:cisco-voip-bounces@puck.nether.net: <mailto:cisco-voip-bounc=
es@puck.nether.net> >=A0=A0[mailto:
cisco-voip-bounces@puck.nether.net
: <mailto:cisco-voip-bounces@puck.nether.net> : <mailto:cisco-voip-bounces@=
puck.nether.net: <mailto:cisco-voip-bounces@puck.nether.net> > ] On Behalf =
Of Jonathan Charles
Sent: Saturday, April 28, 2007 2:42 PM
To: ciscovoip
Subject: [cisco-voip] cisco ATA 186 dropping calls... =
We just dropped an IPT solution into a customer, everything is working fine=
...
However, the ATA-186s are dropping calls after 20 minutes (we had one call=
last 30 minutes, but that was the flyer). =
CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03(0512=
01A)
This is a deal-breaker for the customer, the ATAs all have conference phon=
es plugged into them.
Jonathan
=
=
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-30-07 12:11 PM
You have to go the ATA Webinterface and disable the second Port there. =
Sorry I can't remember the setting, but It is easy to find.
One question for that, last time I wanted to do this, I can't connect =
and the ATA did a reboot. Do you have heard of that? Does anyone know a =
workaround?
Cheers
Vince Loschiavo schrieb:
> What did they have you do to disable the second port?
> Regards,
> =
> Vince Loschiavo
> Senior cisco Engineer
> DATACORP
> 7862821164
> =
> Sent via blackberry from T-Mobile =
> =
> -----Original Message-----
> From: "Jonathan Charles" <jonvoip@gmail.com>
> Date: Sun, 29 Apr 2007 16:37:01 =
> To:vloschiavo@data-corporation.com
> Cc:ciscovoip <cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
> =
> OK,
> =
> I opened a TAC case and found out why it was hosed...
> =
> Apparently with CCM5.1, the ATA 186 resets constantly (very quickly) when=
the second port is not disabled (if there is nothing plugged into it)...
> =
> =
> =
> Jonathan
> =
> =
> On 4/29/07, Vince Loschiavo <vloschiavo@data-corporation.com: <mailto:vlo=
schiavo@data-corporation.com> > wrote: It's a firmware. Search CCO for it.
> =
> Regards,
> =
> Vince Loschiavo
> Senior cisco Engineer =
> DATACORP
> 7862821164
> =
> Sent via blackberry from T-Mobile
> =
> -----Original Message-----
> From: "Jonathan Charles" <jonvoip@gmail.com: <mailto:jonvoip@gmail.com> >
> Date: Sat, 28 Apr 2007 21:12:17 =
> To:"Vince Loschiavo" <VLoschiavo@data-corporation.com: <mailto:VLoschiavo=
@data-corporation.com> >
> Cc:ciscovoip <cisco-voip@puck.nether.net: <mailto:cisco-voip@puck.nether.=
net> >
> Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
> =
> How would I change it?
> =
> =
> =
> Jonathan
> =
> =
> On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com
> : <mailto:VLoschiavo@data-corporation.com> =
> : <mailto:VLoschiavo@data-corporation.com: <mailto:VLoschiavo@data-corpor=
ation.com> > > wrote:
> =
> =
> Try the H.323 code=85I've heard people have had better luck.
> =
> =
> =
> =
> =
> =
> =
> =
> ________________________________________
____________________
> Vincent Loschiavo
> Senior Consultant
> Datacorp
> 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> "Cisco Advanced Unified Communications Partner" =
> Cell Phone: 786-282-1164
> Office Phone: 305-594-6933
> ________________________________________
____________________
> =
> =
> =
> ----------------
> =
> From: =
> cisco-voip-bounces@puck.nether.net: <mailto:cisco-voip-bounces@puck.nethe=
r.net> : <mailto:cisco-voip-bounces@puck.nether.net: <mailto:cisco-voip-bou=
nces@puck.nether.net> > [mailto:
> cisco-voip-bounces@puck.nether.net
> : <mailto:cisco-voip-bounces@puck.nether.net> : <mailto:cisco-voip-bounce=
s@puck.nether.net: <mailto:cisco-voip-bounces@puck.nether.net> > ] On Behal=
f Of Jonathan Charles
> Sent: Saturday, April 28, 2007 2:42 PM
> To: ciscovoip
> Subject: [cisco-voip] cisco ATA 186 dropping calls... =
> =
> =
> =
> =
> We just dropped an IPT solution into a customer, everything is working fi=
ne...
> =
> However, the ATA-186s are dropping calls after 20 minutes (we had one ca=
ll last 30 minutes, but that was the flyer). =
> =
> CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03(05=
1201A)
> =
> This is a deal-breaker for the customer, the ATAs all have conference ph=
ones plugged into them.
> =
> =
> =
> Jonathan
> =
> =
> =
[ Post a follow-up to this message ]
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Re: cisco ATA 186 dropping calls... |
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04-30-07 06:11 PM
Go to [ip add]/dev (standard ATA web page and see the new ATA web page
(looks like an IP phone page, but you can edit stuff)...
Click on SCCP parameters on the left...
You will see the following:
*SID0* *SID1* *CallManager0* *CallManager1* *MediaPort* Warning: Clicking
[apply] MAY reset the ATA.
Change SID1 to look like the above (replace the . with a 0, if the capture
didn't come thru...)
Jonathan
On 4/29/07, Vince Loschiavo <vloschiavo@data-corporation.com> wrote:
>
> What did they have you do to disable the second port?
> Regards,
>
> Vince Loschiavo
> Senior cisco Engineer
> DATACORP
> 7862821164
>
> Sent via blackberry from T-Mobile
>
> -----Original Message-----
> From: "Jonathan Charles" <jonvoip@gmail.com>
> Date: Sun, 29 Apr 2007 16:37:01
> To:vloschiavo@data-corporation.com
> Cc:ciscovoip <cisco-voip@puck.nether.net>
> Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
>
> OK,
>
> I opened a TAC case and found out why it was hosed...
>
> Apparently with CCM5.1, the ATA 186 resets constantly (very quickly) when
> the second port is not disabled (if there is nothing plugged into it)...
>
>
>
> Jonathan
>
>
> On 4/29/07, Vince Loschiavo <vloschiavo@data-corporation.com: <mailto:
> vloschiavo@data-corporation.com> > wrote: It's a firmware. Search CCO for
> it.
>
> Regards,
>
> Vince Loschiavo
> Senior cisco Engineer
> DATACORP
> 7862821164
>
> Sent via blackberry from T-Mobile
>
> -----Original Message-----
> From: "Jonathan Charles" <jonvoip@gmail.com: <mailto:jonvoip@gmail.com> >
> Date: Sat, 28 Apr 2007 21:12:17
> To:"Vince Loschiavo" <VLoschiavo@data-corporation.com: <mailto:
> VLoschiavo@data-corporation.com> >
> Cc:ciscovoip <cisco-voip@puck.nether.net: <mailto:
> cisco-voip@puck.nether.net> >
> Subject: Re: [cisco-voip] cisco ATA 186 dropping calls...
>
> How would I change it?
>
>
>
> Jonathan
>
>
> On 4/28/07, Vince Loschiavo <VLoschiavo@data-corporation.com
> : <mailto:VLoschiavo@data-corporation.com>
> : <mailto:VLoschiavo@data-corporation.com: <mailto:
> VLoschiavo@data-corporation.com> > > wrote:
>
>
> Try the H.323 code…I've heard people have had better luck.
>
>
>
>
>
>
>
>
> ________________________________________
____________________
> Vincent Loschiavo
> Senior Consultant
> Datacorp
> 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> "Cisco Advanced Unified Communications Partner"
> Cell Phone: 786-282-1164
> Office Phone: 305-594-6933
> ________________________________________
____________________
>
>
>
> ----------------
>
> From:
> cisco-voip-bounces@puck.nether.net: <mailto:
> cisco-voip-bounces@puck.nether.net> : <mailto:
> cisco-voip-bounces@puck.nether.net: <mailto:
> cisco-voip-bounces@puck.nether.net> >[mailto:
> cisco-voip-bounces@puck.nether.net
> : <mailto:cisco-voip-bounces@puck.nether.net> : <mailto:
> cisco-voip-bounces@puck.nether.net: <mailto:
> cisco-voip-bounces@puck.nether.net> > ] On Behalf Of Jonathan Charles
> Sent: Saturday, April 28, 2007 2:42 PM
> To: ciscovoip
> Subject: [cisco-voip] cisco ATA 186 dropping calls...
>
>
>
>
> We just dropped an IPT solution into a customer, everything is working
> fine...
>
> However, the ATA-186s are dropping calls after 20 minutes (we had one call
> last 30 minutes, but that was the flyer).
>
> CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03
> (051201A)
>
> This is a deal-breaker for the customer, the ATAs all have conference
> phones plugged into them.
>
>
>
> Jonathan
>
>
>
[ Post a follow-up to this message ]
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