I've got a newbie question on using CAR on CCM 4.1(3).  We'd like to be able
to create a report to find out how many calls come into our main number.
We'd also like to know how many of these calls are transferred and where
these calls are transferred to.

Does CAR support this kind of reporting?  Or do I need some third party
package to be able to parse CDR's?  Any suggestions would be greatly
appreciated.

Thanks,
Brian

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I don't think CAR can give you want you are looking for, it seems to be
primarily setup for outbound call billing. You could do a SQL query on your
database to get a number of inbound calls. I'm not sure how you would find
which calls were transfered though from CDR info, would be interesting to
see how if it's possible.



On 5/14/07, Brian <bms314@gmail.com> wrote:
>
> I've got a newbie question on using CAR on CCM 4.1(3).  We'd like to be
> able to create a report to find out how many calls come into our main
> number.  We'd also like to know how many of these calls are transferred an
d
> where these calls are transferred to.
>
> Does CAR support this kind of reporting?  Or do I need some third party
> package to be able to parse CDR's?  Any suggestions would be greatly
> appreciated.
>
> Thanks,
> Brian
>
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> cisco-voip mailing list
> cisco-voip@puck.nether.net
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>
>


--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations

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