Re: Changing User Extensions and User Names in
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    Re: Changing User Extensions and User Names in  
Avner Izhar


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05-15-07 06:11 AM

What you need to do is to create a new user and assign that user to ICD with
 the extension that was used by the old user. You can't rename a user so it 
will have to be a delete and create procedure.
 
You should also assign the user too the correct skill or resource group in t
he IPCC end.
 
Detailed information for this can be found at:
http://www.cisco.com/univercd/cc/td...st/crs401ag.pdf
 
Chapter four would have what you are looking for..
 
Regards,
Avner Izhar, CCIE #15999(Voice)
Network Learning Inc.
www.ccbootcamp.com


________________________________

From: Miller, Steve [mailto:MillerS@DicksteinShapiro.COM]
Sent: Mon 5/14/2007 7:36 PM
To: Voll, Scott; Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem] [mx][
;html-rem]



OK.  That's good.  Thank you!    But, how do you change the name of the
"resource" on the CRS server which is associated with that ICD
extension?


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com> 



________________________________

From: Voll, Scott [mailto:Scott.Voll@wesd.org]
Sent: Monday, May 14, 2007 6:01 PM
To: Miller, Steve; Avner Izhar; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]



Yes.  Go into ccmadmin --> users --> search for user -->  assocate phone
--> you will see set as primary and ICD.  Check this box. And click
update.



Scott



________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, May 14, 2007 1:15 PM
To: Avner Izhar; cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]



What is the ICD checkbox?  In the Global Directory?



Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com> 





________________________________

From: Avner Izhar [mailto:aizhar@ccbootcamp.com]
Sent: Monday, May 14, 2007 10:54 AM
To: Miller, Steve; cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]

Guess your talking ipcc here, if so it is coming from the call manager.



Users who are marked with the ICD checkbox will appear on ipcc.



Hope that helps.



Regards,

Avner Izhar, CCIE #15999(Voice)

Network Learning Inc.

www.ccbootcamp.com



________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Miller, Steve
Sent: Mon 5/14/2007 6:55 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Changing User Extensions and User Names in the
CRSAdministration Pages [bcc][faked-from][html-rem]

For some reason, I am having a hard time finding the interface that
allows name changes and extension changes for resources.  Can anyone
point me in the right direction?


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers@dicksteinshapiro.com <mailto:millers@dicksteinshapiro.com>



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