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    FAX not working to one number  
Erick Bergquist


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05-17-07 12:11 AM

I have a strange FAX issue, where a FAX machine connected to a VG224 can sen
d/receive FAX to any number but is not able to send one outside number a FAX
. It can receive FAX's from them fine, just not send. The FAX machines phone
 or a phone plugged into th
e FAX phone line can call the # fine so there is not a CSS issue, etc.

The FAX machine is plugged into a VG224 with IOS 12.4(11)T , the VG224 is co
nfigured as SCCP (stcapp) and we have tried setting the port capabilty to mo
dem passthrough and not with no change.

The PSTN Gateway is a cisco 2821 with a PRI, it is MGCP and running IOS 12.4
(9)T and has FAX relay disabled.

We have tried 7 different FAX machines of different models and neither are a
ble to call this particular outside FAX machine when going over IPT. When th
e FAX machines are plugged into a traditional analog circuit there is not a 
problem and the FAX works f
ine.

Any ideas?




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    Re: FAX not working to one number  
Jonathan Charles


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05-17-07 12:11 AM

Why do you think it is a problem on your end?



Jonathan

On 5/16/07, Erick Bergquist <erickbe@yahoo.com> wrote:
> I have a strange FAX issue, where a FAX machine connected to a VG224 can send/rece
ive FAX to any number but is not able to send one outside number a FAX. It can recei
ve FAX's from them fine, just not send. The FAX machines phone or a phone plugged in
to
the FAX phone line can call the # fine so there is not a CSS issue, etc.
>
> The FAX machine is plugged into a VG224 with IOS 12.4(11)T , the VG224 is 
configured as SCCP (stcapp) and we have tried setting the port capabilty to 
modem passthrough and not with no change.
>
> The PSTN Gateway is a cisco 2821 with a PRI, it is MGCP and running IOS 12
.4(9)T and has FAX relay disabled.
>
> We have tried 7 different FAX machines of different models and neither are able to
 call this particular outside FAX machine when going over IPT. When the FAX machines
 are plugged into a traditional analog circuit there is not a problem and the FAX wo
rks
fine.
>
> Any ideas?
>
>
>
>
>  ________________________________________
__________________________________
__________
> Sucker-punch spam with award-winning protection.
> Try the free Yahoo! Mail Beta.
> http://advision.webevents.yahoo.com...tures_spam.html
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_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>





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    Re: FAX not working to one number  
Ahmed Elnagar


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05-19-07 06:11 PM

try to make sure that ECM feature is disabled. this may cause fax failure
 
Thanks and Best Regards

Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt

Mob: +2010-2833868
Website: www.act-eg.com
E-mail: aelnagar@act-eg.com

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Erick Bergquist
Sent: Wed 16-May-07 9:10 PM
To: ciscovoip
Subject: [cisco-voip] FAX not working to one number



I have a strange FAX issue, where a FAX machine connected to a VG224 can sen
d/receive FAX to any number but is not able to send one outside number a FAX
. It can receive FAX's from them fine, just not send. The FAX machines phone
 or a phone plugged into the FAX phone line can call the # fine so there is 
not a CSS issue, etc.

The FAX machine is plugged into a VG224 with IOS 12.4(11)T , the VG224 is co
nfigured as SCCP (stcapp) and we have tried setting the port capabilty to mo
dem passthrough and not with no change.

The PSTN Gateway is a cisco 2821 with a PRI, it is MGCP and running IOS 12.4
(9)T and has FAX relay disabled.

We have tried 7 different FAX machines of different models and neither are a
ble to call this particular outside FAX machine when going over IPT. When th
e FAX machines are plugged into a traditional analog circuit there is not a 
problem and the FAX works fine.

Any ideas?




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    Re: FAX not working to one number  
Lelio Fulgenzi


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05-19-07 06:11 PM

[cisco-voip] FAX not working to one numberwhere is this disabled?

----- Original Message ----- 
From: Ahmed Elnagar 
To: Erick Bergquist ; ciscovoip 
Sent: Saturday, May 19, 2007 9:21 AM
Subject: Re: [cisco-voip] FAX not working to one number


try to make sure that ECM feature is disabled. this may cause fax failure

Thanks and Best Regards

Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt

Mob: +2010-2833868
Website: www.act-eg.com
E-mail: aelnagar@act-eg.com


----------------------------------------------------------------------------
--
From: cisco-voip-bounces@puck.nether.net on behalf of Erick Bergquist
Sent: Wed 16-May-07 9:10 PM
To: ciscovoip
Subject: [cisco-voip] FAX not working to one number


I have a strange FAX issue, where a FAX machine connected to a VG224 can sen
d/receive FAX to any number but is not able to send one outside number a FAX
. It can receive FAX's from them fine, just not send. The FAX machines phone
 or a phone plugged into the FAX phone line can call the # fine so there is 
not a CSS issue, etc.

The FAX machine is plugged into a VG224 with IOS 12.4(11)T , the VG224 is co
nfigured as SCCP (stcapp) and we have tried setting the port capabilty to mo
dem passthrough and not with no change.

The PSTN Gateway is a cisco 2821 with a PRI, it is MGCP and running IOS 12.4
(9)T and has FAX relay disabled.

We have tried 7 different FAX machines of different models and neither are a
ble to call this particular outside FAX machine when going over IPT. When th
e FAX machines are plugged into a traditional analog circuit there is not a 
problem and the FAX works fine.

Any ideas?




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________
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Try the free Yahoo! Mail Beta.
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    Re: FAX not working to one number  
Ahmed Elnagar


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05-19-07 06:11 PM

I was using fax realy with a sip connection to a fax server, the configurati
on that disables the ecm was on the gateway under the voip dial-peer that is
 pointing to the fax server with this command fax-relay ecm disable I dont k
now will that be applicable in ur case or not, try to check the the only num
ber that is failing to send faxs to and see what is the type of the fax mach
ine there if it supports ecm then most commonly that is the problem, try sea
rch on cisco for ecm for better understanding of this feature, but I was hav
ing a case like u exactly I was able to send to all fax numbers excpet one a
nd I discovered that the this one that fails is  a multifuction machine that
 supports ECM and this doesnot work well with our case.
 
Thanks and Best Regards

Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt

Mob: +2010-2833868
Website: www.act-eg.com
E-mail: aelnagar@act-eg.com

________________________________

From: Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
Sent: Sat 19-May-07 5:39 PM
To: Ahmed Elnagar; Erick Bergquist; ciscovoip
Subject: Re: [cisco-voip] FAX not working to one number


where is this disabled?
 

----- Original Message ----- 
From: Ahmed Elnagar <mailto:aelnagar@ACT-EG.COM>  
To: Erick Bergquist <mailto:erickbe@yahoo.com>  ; ciscovoip <mailto:cisco-vo
ip@puck.nether.net>  
Sent: Saturday, May 19, 2007 9:21 AM
Subject: Re: [cisco-voip] FAX not working to one number

try to make sure that ECM feature is disabled. this may cause fax failure
 
	
Thanks and Best Regards
	
Ahmed A. Elnagar
Network Field Engineer
 
Advanced Computer Technology (ACT)
16 Fawzy Ramah St.Off Shehab St.Mohandessin, Giza, Egypt 
Postal Code:12411 Cairo Egypt
	
Mob: +2010-2833868
Website: www.act-eg.com <http://www.act-eg.com/> 
E-mail: aelnagar@act-eg.com

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Erick Bergquist
Sent: Wed 16-May-07 9:10 PM
To: ciscovoip
Subject: [cisco-voip] FAX not working to one number
	
	

I have a strange FAX issue, where a FAX machine connected to a VG224 can sen
d/receive FAX to any number but is not able to send one outside number a FAX
. It can receive FAX's from them fine, just not send. The FAX machines phone
 or a phone plugged into the FAX phone line can call the # fine so there is 
not a CSS issue, etc.
	
The FAX machine is plugged into a VG224 with IOS 12.4(11)T , the VG224 is co
nfigured as SCCP (stcapp) and we have tried setting the port capabilty to mo
dem passthrough and not with no change.
	
The PSTN Gateway is a cisco 2821 with a PRI, it is MGCP and running IOS 12.4
(9)T and has FAX relay disabled.
	
We have tried 7 different FAX machines of different models and neither are a
ble to call this particular outside FAX machine when going over IPT. When th
e FAX machines are plugged into a traditional analog circuit there is not a 
problem and the FAX works fine.
	
Any ideas?
	
	
	
	
 ________________________________________
____________________________________
________
Sucker-punch spam with award-winning protection.
Try the free Yahoo! Mail Beta.
http://advision.webevents.yahoo.com...tures_spam.html
 ________________________________________
_______
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
	

	
________________________________


	

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_______
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cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
	







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