05-18-07 06:11 PM
I would concur. With an extension hanging off a SIP trunk, callmanager =
just knows about a route pattern to send calls across that trunk - it's =
up to the device serving as your sip proxy to handle extending the call =
to the SIP endpoint, etc., no?
-matt
Ryan Ratliff wrote:
> If the SIP endpoint were registering with CM (5.x) then my guess is =
> you could do it. I seriously doubt Jtapi can control an extension =
> that CM only knows about via SIP trunk.
> =
> -Ryan
> =
> On May 18, 2007, at 4:12 AM, Rob wrote:
> =
> Hi
> =
> =
> =
> Can anyone tell me whether I can monitor a SIP extension through JTAPI?
> =
> =
> =
> Basically we currently have cisco softphones connected to CCM 3.3. We =
> have an application that monitors the softphones through JTAPI. We=92re =
> now looking to swap the cisco softphone for a SIP softphone. My =
> understanding is that we will require to register the softphones with =
> a SIP Proxy and configure a SIP trunk in CCM (we will upgrade to v4). =
> My question is, can we monitor the SIP extension from JTAPI in the =
> same manner that we could using the cisco softphone? That is, make a =
> call, drop a call, receive call progress messages, etc.
> =
> =
> =
> Thanks for your help,
> =
> =
> =
> Rob
> =
> =
> =
> =
> =
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