I need to set up some DNs to transfer to a CSQ and show which number was
dialed so the Support staff who answers the calls can answer
appropriately - i.e. "Mr. Smith's office" depending on which number was
called.  Is it possible to set up a call handler in Unity to do this?

 

Jerri

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Setup a CTI Route point for each DN and set the internal caller ID for
this route point to "Mr. Smith's office". Set the call forward all to
your CSQ and they should see "Forward for Mr. Smith's office" on their
phone.

On 5/24/07, Jerri Robbins <jrobbins@mercurypay.com> wrote:
>
>
>
>
> I need to set up some DNs to transfer to a CSQ and show which number was
> dialed so the Support staff who answers the calls can answer appropriatel=
y =96
> i.e. "Mr. Smith's office" depending on which number was called.  Is it
> possible to set up a call handler in Unity to do this?
>
>
>
> Jerri
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> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

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