Hi all,



This is the actual error message im getting while installing the subscriber:
"THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER VERSION THAT RUNS
ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE LOG
FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG "



05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion          Function
Started

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
setting property: PubVersionMatch to false

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
getting property: PUBSVRNAME value: CCM1

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful in
getting property: BUILDVERSION value: 4.0(1)

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error failed
to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error code :
1603

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Message
displayed to user: The installation failed to verify the cisco CallManager
version that runs on the publisher database server.  Cancel the
installation, and review the log file at C:\Program Files\Common
Files\Cisco\Logs\CCMUIInst.log



The Publisher is working fine. I checked the logs, registry, but im unable
to solve this.



Thanks and Regards,

Prashant

[ Post a follow-up to this message ]

On the subscriber run regedit, then see if you can connect to the  =

publisher via hostname (ccm1) and browse to HKLM\SOFTWARE\Cisco  =

Systems, Inc.\CallManager\Build

-Ryan

On May 31, 2007, at 10:37 AM, PRASHANT K wrote:

Hi all,



This is the actual error message im getting while installing the  =

subscriber: =93THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER  =

VERSION THAT RUNS ON THE PUBLISHER DATABASE SERVER. CANCEL THE  =

INSTALLTION, AND REVIEW THE LOG FILE AT C:\PROGRAM FILES\COMMON FILES =

\CISCO\LOGS\CCMUINST.LOG =93



05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion           =

Function Started

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion           =

Successful in setting property: PubVersionMatch to false

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion           =

Successful in getting property: PUBSVRNAME value: CCM1

05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion           =

Successful in getting property: BUILDVERSION value: 4.0(1)

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error  =

failed to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager  =

value: Build

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error  =

code : 1603

05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion           =

Message displayed to user: The installation failed to verify the  =

Cisco CallManager version that runs on the publisher database  =

server.  Cancel the installation, and review the log file at C: =

\Program Files\Common Files\Cisco\Logs\CCMUIInst.log



The Publisher is working fine. I checked the logs, registry, but im  =

unable to solve this=85



Thanks and Regards,

Prashant

 ________________________________________
_______
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

[ Post a follow-up to this message ]

Is the subscriber running the same version as the publisher?



Jonathan

On 5/31/07, PRASHANT K <prashant.k@tvisha.com> wrote:
>
>
>
>
> Hi all,
>
>
>
> This is the actual error message im getting while installing the subscrib=
er:
> "THE INSTALLATION FAILED TO VERIFY THE cisco CALLMANAGER VERSION THAT RUNS
> ON THE PUBLISHER DATABASE SERVER. CANCEL THE INSTALLTION, AND REVIEW THE =
LOG
> FILE AT C:\PROGRAM FILES\COMMON FILES\CISCO\LOGS\CCMUINST.LOG "
>
>
>
> 05/31/2007 16:23:03.140 MSIApi.cpp MSICheckPubVersion          Function
> Started
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful=
in
> setting property: PubVersionMatch to false
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful=
in
> getting property: PUBSVRNAME value: CCM1
>
> 05/31/2007 16:23:03.156 MSIApi.cpp MSICheckPubVersion          Successful=
in
> getting property: BUILDVERSION value: 4.0(1)
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error fail=
ed
> to get registry key: SOFTWARE\Cisco Systems, Inc.\CallManager value: Build
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Error code=
:
> 1603
>
> 05/31/2007 16:23:03.218 MSIApi.cpp MSICheckPubVersion          Message
> displayed to user: The installation failed to verify the cisco CallManager
> version that runs on the publisher database server.  Cancel the
> installation, and review the log file at C:\Program Files\Common
> Files\Cisco\Logs\CCMUIInst.log
>
>
>
> The Publisher is working fine. I checked the logs, registry, but im unable
> to solve this=85
>
>
>
> Thanks and Regards,
>
> Prashant
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

[ Post a follow-up to this message ]