06-26-07 06:11 PM
Interesting....would be nice to have a prompt to say "press 1 to hear the au
tomated message" first to avoid this. (wink to ryan ;)
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo." WJR
----- Original Message -----
From: Voll, Scott
To: Lelio Fulgenzi ; Ed Leatherman
Cc: cisco-voip@puck.nether.net
Sent: Tuesday, June 26, 2007 11:21 AM
Subject: RE: [cisco-voip] callout systems and emergency communicationsso
lutions
Soon as the CTI Port gets a connected message is starts playing the message.
So while the VM greeting is playing the message is playing. If the greeti
ng is 15 seconds long and your message is only 15 seconds long then they nev
er get the message.
You can have it play the message 3 times to help with this but then they get
a voice mail that has the middle of the second time through and the last ti
me through. Didn't seem very professional to me.
Scott
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From: Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
Sent: Tuesday, June 26, 2007 8:11 AM
To: Voll, Scott; Ed Leatherman
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] callout systems and emergency communicationsso
lutions
why doesn't it play nice? what happens?
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo." WJR
----- Original Message -----
From: Voll, Scott
To: Ed Leatherman ; Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Sent: Tuesday, June 26, 2007 11:08 AM
Subject: RE: [cisco-voip] callout systems and emergency communicationsso
lutions
IPCelerate's does not play nicely with VM / answering machines.
We use School Messenger which ties directly in with Call Manager; you use yo
ur current PSTN so you don't have to buy new circuits. They also offer a ho
sted solution.
Scott
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From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck
.nether.net] On Behalf Of Ed Leatherm
Sent: Tuesday, June 26, 2007 8:06 AM
To: Lelio Fulgenzi
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] callout systems and emergency communicationsso
lutions
I sat in on a product presentation for Verizon's hosted solution a couple we
eks ago, looked pretty full featured and they were pushing it for more than
just emergency use. No idea on price yet. I'm supposed to see another one fr
om IBM next week... didnt know IBM was even in that business. We're still lo
oking at things ourselves.
If you are looking to run your own, IPCelerate's product has a callout featu
re that comes with the standard license. Nice thing about the hosted solutio
ns is you don't need to worry about your PSTN trunk capacity.
On 6/26/07, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:
I'm regretting deleting all those call-call emails about emergency communica
tions right about now.
I've been asked to provide some preliminary solutions for budgetary reasons.
Can anyone share some of the products they use? And approximate cost if you
have that?
Thanks, Lelio
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----
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * university of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo." WJR
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--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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