We are experiencing a problem at one of our campuses that is pure IP.
We are using FXS ports on our router at the campus for faxes.  In the
last week or so we are having intermittent problems receiving faxes from
external and internal sources.  Really tough to troubleshoot when the
problem is intermittent.   At one of the CIPTUG conferences I recall
hearing the term "dumb down" when fax machine troubles were discussed.
What do you do to dumb down a fax machine?  Fax machines are not all
same make or model.

Birni Tkachuk
Voice Services Administrator
NAIT Information Services Division 	
Ph:  780-471-7532
Fax 780-491-3083
	

[ Post a follow-up to this message ]

Turn off Error Correction Mode and set it to only use G3 (14.4) not
Super G3 (33.6)

 

Scott

 

________________________________

From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Tkachuk,Birni
Sent: Thursday, July 26, 2007 9:43 AM
To: cisco-voip@puck.nether.net
Cc: Dean Marshall; Reiner Haack; Dwight Lemky; Carol Malouin; Charles
Yeo; Don Carlgren; Curt Cowell; janice.jones@lakelandc.ab.ca; Inder
Singh; Gabrielle Vigelius; Jason King; Colleen Roessler; Zimmer,Joan;
Mark Strembicke; Darcy Bromling; Paddy.Assenheimer@vch.ca; Dave Webster;
Deck, Alison SktnHR; Kendell Arndt; Kim Baryluk; Troy Schroeder; John
Ureta; Peter Kehler; Dean Johnson; Greg Needham; Poier,Mario; Brian
Acland; zoerb, brett; Len Arguin
Subject: [cisco-voip] FXS Ports for Faxes

 

We are experiencing a problem at one of our campuses that is pure IP.
We are using FXS ports on our router at the campus for faxes.  In the
last week or so we are having intermittent problems receiving faxes from
external and internal sources.  Really tough to troubleshoot when the
problem is intermittent.   At one of the CIPTUG conferences I recall
hearing the term "dumb down" when fax machine troubles were discussed.
What do you do to dumb down a fax machine?  Fax machines are not all
same make or model.

Birni Tkachuk 
Voice Services Administrator 
NAIT Information Services Division      
Ph:  780-471-7532 
Fax 780-491-3083 
 

[ Post a follow-up to this message ]