I have a user that travels between 2 offices and logs into an extension
mobility profile and then to ipcc (desktop agent) with no problems.  
 
recently while the user was at the second office (not home office)
someone logged into his phone.  The IPCC user was kicked out of the
queue and could not log back in.  
 
Is there anything that I can do for this guy?  Both his main phone and
extension mobility profile are associated with his account as well as an
account called ICD_RMUser.  
 
CCM 4.1(3)
CSR 3.5(3)
 
 
Thanks!

Steve
 
 
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Is someone logging into his same EM profile at the second site, or a
different profile?

On 7/30/07, Barron, Stephen M. <SBarron@stinson.com> wrote:
>
>  I have a user that travels between 2 offices and logs into an extension
> mobility profile and then to ipcc (desktop agent) with no problems.
>
> recently while the user was at the second office (not home office) someone
> logged into his phone.  The IPCC user was kicked out of the queue and coul
d
> not log back in.
>
> Is there anything that I can do for this guy?  Both his main phone and
> extension mobility profile are associated with his account as well as an
> account called ICD_RMUser.
>
> CCM 4.1(3)
> CSR 3.5(3)
>
>
> Thanks!
>
> Steve
>
>
>  This communication is from a law firm and may contain confidential and/or
> privileged information. If it has been sent to you in error, please contac
t
> the sender for instructions concerning return or destruction, and do not u
se
> or disclose the contents to others.
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations

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