08-08-07 06:12 PM
I didn't personally do it but from talking to the staff it looks like it
has been a mixture of installations. According to TAC all I need to do
for each client is run the Post Install.exe files found in c:\program
files\cisco\desktop\bin.
Why this is not an executable file that can just be executed with a switch
and change the IP....such as postinstall.exe /10.10.10.1 or
postinstall.exe /NEW-IPCC-SERVER-NAME is beyond me........
"Matt Slaga \(US\)" <Matt.Slaga@us.didata.com>
08/08/2007 10:40 AM
To
<CarlosOrtiz@bayviewfinancial.com>, <cisco-voip@puck.nether.net>
cc
Subject
RE: [cisco-voip] IPCC Express IP address change
This depends on how the clients were installed. Did you point to IPCC
Express IP address or server name? If server name, you should be in good
shape except for recording registry entries will need to be modified or
the agent software reinstalled. If they are pointing to the server IP
Address, you will be forced to reinstall the agents.
Not sure about SMS packages for this.
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of
CarlosOrtiz@bayviewfinancial.com
Sent: Wednesday, August 08, 2007 8:56 AM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] IPCC Express IP address change
We are looking to move our IPCC server and change the IP address. What is
the quickest way to make this change for all IPCC agents? Do we need to
do some type of SMS push or something?
Carlos
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