08-23-07 06:12 PM
Johnny is right,
It is simple to detect,
In the 7961, check the network setting and check the IP address of the
DHCP server as well the TFTP servers IP address. Reset the phone and
check during the reset process which is taking the most time, the DHCP
or the TFP loading on the phone. From there you could start to
troubleshoot.
Walter Ocampo
System Network Analyst
Office of Information Technology
540 S.E 3rd. Ave, Suite 300
Fort Lauderdale, FL 33301
(954) 357 8041 Cell (954) 632 8228
wocampo@broward.org
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Johnny Crothers
(c)
Sent: Thursday, August 23, 2007 9:54 AM
To: CarlosOrtiz@bayviewfinancial.com; Socarras, Luis
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 7961 long reset
Is it just your phone? Are all phones on the same switch?
Which step is taking the longest?
It might be there is some sort of network problem, maybe delays in DHCP
or TFTP?
You might need to sniff the traffic and see what problems there are.
Johnny Crothers
IPT Specialist
________________________________
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of
CarlosOrtiz@bayviewfinancial.com
Sent: 23 August 2007 14:22
To: Socarras, Luis
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] 7961 long reset
Just my phone. I am updating the CSS of the line which causes the phone
to reset. I don't remember it taking this long even when I first
installed the phone. I just reset it and it took 1 minute to come back.
Anyone seen this before?
"Socarras, Luis" <LSOCARRAS@broward.org>
08/23/2007 08:53 AM
To
<CarlosOrtiz@bayviewfinancial.com>
cc
Subject
RE: [cisco-voip] 7961 long reset
Our load file is SCCP41.8-2-1S. When you say a delay of about a minute,
are you resetting one phone at a time or are you selecting a group from
the results of a search on the Find and List Phone Page.
From: cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of
CarlosOrtiz@bayviewfinancial.com
Sent: Wednesday, August 22, 2007 3:56 PM
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] 7961 long reset
When updating lines on some new 7961 phones I am seeing a large delay (1
minute) for the phone to reset. Is this normal or am I possibly
hitting a bug?
Load file is SCCP41.8-2-2SR1S.
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