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    Call Manager router failover  
Sam Hall


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12-20-07 12:12 PM

Hi

We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30 router
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
"xx-2651-1".  In CM 3.2 this automagically worked as we have both routers
configured in CM's "Route Group config".

Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
only way to get this to work is to manually move the cable and then swap
the priority of the two selected devices in CM's "Route Group config",
then all calls route in and out as expected.

If we don't swap the priority the below happens:

1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal > external
work fine as well

Any ideas would be appreciated.


Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA

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ictly prohibited. If you ha
ve received this message in error, please delete it immediately and contact 
the sender directly or the Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1
355 270634. Any views or opinions expressed in this message are those of the
 author and do not necessar
ily represent those of Robert Wiseman & Sons Ltd or of any of its associated
 companies. No reliance may be placed on this message without written confir
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Robert Wiseman & Sons Limited reserves the right to monitor all e-mail commu
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This message has been checked for viruses but the recipient is strongly advi
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ROBERT WISEMAN & SONS LIMITED
Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA

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    Re: Call Manager router failover  
Erik Erasmus (E)


View Ip Address Report This Message To A Moderator Edit/Delete Message


 
12-20-07 12:12 PM


Hi Sam
 
I have a setup with two voicegateways both with two PRIs for rdundancy
at a site and they work fine using 4-2-3 sr3x
 
we don't swop manual - not sure if this is part of the problem -
should not be
 
I am using Route pattern, Rlist, Rgroup gateway
 
are you suing h323 or MGCP gateways 
 
 
erik erasmus  

________________________________

From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover



Hi 

We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30
router hardware fails, we physically move the ISDN 30 cable from
"xx-2651-2" to "xx-2651-1".  In CM 3.2 this automagically worked as we
have both routers configured in CM's "Route Group config". 

Now in CM 4.2(3) after an upgrade this doesn't seem to work any more;
the only way to get this to work is to manually move the cable and
then swap the priority of the two selected devices in CM's "Route
Group config", then all calls route in and out as expected. 

If we don't swap the priority the below happens: 

1) external > inbound are accepted and routed as normal 
2) internal > internal are accepted and routed as normal 
3) internal > external get an engaged tone 
4) "csim start" simulated calls from the router i.e internal >
external work fine as well 

Any ideas would be appreciated. 


Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA 

 

 ****************************************
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***********

Disclaimer: This electronic mail, together with any attachments, is
for the exclusive and confidential use of the recipient addressee. Any
other distribution, use or reproduction without our prior consent is
unauthorised and strictly prohibited. If you have received this
message in error, please delete it immediately and contact the sender
directly or the Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355
270634. Any views or opinions expressed in this message are those of
the author and do not necessarily represent those of Robert Wiseman &
Sons Ltd or of any of its associated companies. No reliance may be
placed on this message without written confirmation from an authorised
representative of the company.

 

Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
communications through its network.

 

This message has been checked for viruses but the recipient is
strongly advised to re-scan the message before opening any attachments
or attached executable files.

 

ROBERT WISEMAN & SONS LIMITED

Registered Number: 87376 Scotland

Registered Office: 159 Glasgow Road,

East Kilbride, Glasgow, G74 4PA

 

 ****************************************
******************************
**********



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This e-mail is subject to the Telkom SA electronic communication legalnotice
, available at :
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    Re: Call Manager router failover  
Sam Hall


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12-20-07 06:11 PM

Hi

We are using an H323 gw

Yep configured as you mentioned, see URL's below with screen print of
Route pattern, Rlist, Rgroup gateway config... remember this manual
failover worked fine when we were running v3.2

Thanks

http://tinypic.com/view.php?pic=6omybl2&s=1
http://tinypic.com/view.php?pic=72gix5z&s=1
http://tinypic.com/view.php?pic=6p9y3hd&s=1




Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA



"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>
20/12/2007 10:32

To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net>
cc

Subject
RE: [cisco-voip] Call Manager router failover






Hi Sam

I have a setup with two voicegateways both with two PRIs for rdundancy at
a site and they work fine using 4-2-3 sr3x

we don't swop manual - not sure if this is part of the problem - should
not be

I am using Route pattern, Rlist, Rgroup gateway

are you suing h323 or MGCP gateways


erik erasmus

From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover


Hi

We have two routers at each of our sites, one has our WAN connection
"xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30 router
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
"xx-2651-1".  In CM 3.2 this automagically worked as we have both routers
configured in CM's "Route Group config".

Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
only way to get this to work is to manually move the cable and then swap
the priority of the two selected devices in CM's "Route Group config",
then all calls route in and out as expected.

If we don't swap the priority the below happens:

1) external > inbound are accepted and routed as normal
2) internal > internal are accepted and routed as normal
3) internal > external get an engaged tone
4) "csim start" simulated calls from the router i.e internal > external
work fine as well

Any ideas would be appreciated.


Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA

 ****************************************
************************************
*****
Disclaimer: This electronic mail, together with any attachments, is for
the exclusive and confidential use of the recipient addressee. Any other
distribution, use or reproduction without our prior consent is
unauthorised and strictly prohibited. If you have received this message in
error, please delete it immediately and contact the sender directly or the
Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or
opinions expressed in this message are those of the author and do not
necessarily represent those of Robert Wiseman & Sons Ltd or of any of its
associated companies. No reliance may be placed on this message without
written confirmation from an authorised representative of the company.

Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
communications through its network.

This message has been checked for viruses but the recipient is strongly
advised to re-scan the message before opening any attachments or attached
executable files.

ROBERT WISEMAN & SONS LIMITED
Registered Number: 87376 Scotland
Registered Office: 159 Glasgow Road,
East Kilbride, Glasgow, G74 4PA

 ****************************************
************************************
****

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA electronic communication legal
notice, available at :
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~







[ Post a follow-up to this message ]



    Re: Call Manager router failover  
Sam Hall


View Ip Address Report This Message To A Moderator Edit/Delete Message


 
12-21-07 12:11 PM

Hi Erik

Fixed now, thanks for your help though. 

The router configs were correct, but one of our CMs had the following 
service parameter set to true, (the other was false). I've set them both 
to false now and tested, It now fails correctly between the two routers on 
site.

"Stop Routing on unallocated number  - this should be set to false"
 



Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA



"Erik Erasmus (E)" <ErasmuE4@telkom.co.za> 
21/12/2007 06:33

To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>
cc

Subject
RE: [cisco-voip] Call Manager router failover






Sam
 
Sorry  - can?t be of any help other than to say:
 
I had several issues with ver 4-2 ?? mostly with huntgroups and attendant 
console so it might be worth while looking at getting the latest service 
release if your problem is related to bugs..
We upgraded a while ago and things are looking better for us
 
 
 
erik
 

From: Sam Hall [mailto:SamHall@wiseman-dairies.co.uk] 
Sent: Thursday, December 20, 2007 6:57 PM
To: Erik Erasmus (E)
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Call Manager router failover
 

Hi 

We are using an H323 gw 

Yep configured as you mentioned, see URL's below with screen print of 
Route pattern, Rlist, Rgroup gateway config... remember this manual 
failover worked fine when we were running v3.2 

Thanks 

http://tinypic.com/view.php?pic=6omybl2&s=1 
http://tinypic.com/view.php?pic=72gix5z&s=1 
http://tinypic.com/view.php?pic=6p9y3hd&s=1 




Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA 


"Erik Erasmus (E)" <ErasmuE4@telkom.co.za> 
20/12/2007 10:32 


To
"Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net> 
cc
 
Subject
RE: [cisco-voip] Call Manager router failover
 


 
 




Hi Sam 
 
I have a setup with two voicegateways both with two PRIs for rdundancy at 
a site and they work fine using 4-2-3 sr3x 
 
we don't swop manual - not sure if this is part of the problem - should 
not be 
 
I am using Route pattern, Rlist, Rgroup gateway 
 
are you suing h323 or MGCP gateways 
 
 
erik erasmus   

From: cisco-voip-bounces@puck.nether.net on behalf of Sam Hall
Sent: Thu 2007-12-20 12:06
To: cisco-voip@puck.nether.net
Subject: [cisco-voip] Call Manager router failover


Hi 

We have two routers at each of our sites, one has our WAN connection 
"xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30 router 
hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to 
"xx-2651-1".  In CM 3.2 this automagically worked as we have both routers 
configured in CM's "Route Group config". 

Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the 
only way to get this to work is to manually move the cable and then swap 
the priority of the two selected devices in CM's "Route Group config", 
then all calls route in and out as expected. 

If we don't swap the priority the below happens: 

1) external > inbound are accepted and routed as normal 
2) internal > internal are accepted and routed as normal 
3) internal > external get an engaged tone 
4) "csim start" simulated calls from the router i.e internal > external 
work fine as well 

Any ideas would be appreciated. 


Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall@wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA 
 
 ****************************************
************************************
***** 

Disclaimer: This electronic mail, together with any attachments, is for 
the exclusive and confidential use of the recipient addressee. Any other 
distribution, use or reproduction without our prior consent is 
unauthorised and strictly prohibited. If you have received this message in 
error, please delete it immediately and contact the sender directly or the 
Robert Wiseman & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or 
opinions expressed in this message are those of the author and do not 
necessarily represent those of Robert Wiseman & Sons Ltd or of any of its 
associated companies. No reliance may be placed on this message without 
written confirmation from an authorised representative of the company. 
 
Robert Wiseman & Sons Limited reserves the right to monitor all e-mail 
communications through its network. 
 
This message has been checked for viruses but the recipient is strongly 
advised to re-scan the message before opening any attachments or attached 
executable files. 
 
ROBERT WISEMAN & SONS LIMITED 
Registered Number: 87376 Scotland 
Registered Office: 159 Glasgow Road, 
East Kilbride, Glasgow, G74 4PA 
 
 ****************************************
************************************
**** 


 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA electronic communication legal 
notice, available at :
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
 






[ Post a follow-up to this message ]



    Re: Call Manager router failover  
Aman Chugh


View Ip Address Report This Message To A Moderator Edit/Delete Message


 
12-21-07 12:11 PM

Callmanager upgrades sets the service parrametters to default values , that
might have happenned in your case as well.


Aman


On 12/21/07, Sam Hall <SamHall@wiseman-dairies.co.uk> wrote:
>
>
> Hi Erik
>
> Fixed now, thanks for your help though.
>
> The router configs were correct, but one of our CMs had the following
> service parameter set to true, (the other was false). I've set them both t
o
> false now and tested, It now fails correctly between the two routers on
> site.
>
> "Stop Routing on unallocated number  - this should be set to false"
>
>
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
>
>   *"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>*
>
> 21/12/2007 06:33
>    To
> "Sam Hall" <SamHall@wiseman-dairies.co.uk>  cc
>   Subject
> RE: [cisco-voip] Call Manager router failover
>
>
>
>
> Sam
>
> Sorry  - can't be of any help other than to say:
>
> I had several issues with ver 4-2 …… mostly with huntgroups and attendant
> console so it might be worth while looking at getting the latest service
> release if your problem is related to bugs..
> We upgraded a while ago and things are looking better for us
>
>
>
> erik
>
> ------------------------------
>
> *From:* Sam Hall [mailto:SamHall@wiseman-dairies.co.uk] *
> Sent:* Thursday, December 20, 2007 6:57 PM*
> To:* Erik Erasmus (E)*
> Cc:* cisco-voip@puck.nether.net*
> Subject:* RE: [cisco-voip] Call Manager router failover
>
>
> Hi
>
> We are using an H323 gw
>
> Yep configured as you mentioned, see URL's below with screen print of Rout
e
> pattern, Rlist, Rgroup gateway config... remember this manual failover
> worked fine when we were running v3.2
>
> Thanks
>
> http://tinypic.com/view.php?pic=6omybl2&s=1
> http://tinypic.com/view.php?pic=72gix5z&s=1
> http://tinypic.com/view.php?pic=6p9y3hd&s=1
>
>
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
>   *"Erik Erasmus (E)" <ErasmuE4@telkom.co.za>*
>
> 20/12/2007 10:32
>
>   To
> "Sam Hall" <SamHall@wiseman-dairies.co.uk>, <cisco-voip@puck.nether.net>
> cc
>    Subject
> RE: [cisco-voip] Call Manager router failover
>
>
>
>
>
>
>
>
>
> Hi Sam
>
> I have a setup with two voicegateways both with two PRIs for rdundancy at
> a site and they work fine using 4-2-3 sr3x
>
> we don't swop manual - not sure if this is part of the problem - should
> not be
>
> I am using Route pattern, Rlist, Rgroup gateway
>
> are you suing h323 or MGCP gateways
>
>
> erik erasmus
> ------------------------------
>
> *From:* cisco-voip-bounces@puck.nether.net on behalf of Sam Hall*
> Sent:* Thu 2007-12-20 12:06*
> To:* cisco-voip@puck.nether.net*
> Subject:* [cisco-voip] Call Manager router failover
>
>
> Hi
>
> We have two routers at each of our sites, one has our WAN connection
> "xx-2651-1", the other has our ISDN30 "xx-2651-2".  If our ISDN 30 router
> hardware fails, we physically move the ISDN 30 cable from "xx-2651-2" to
> "xx-2651-1".  In CM 3.2 this automagically worked as we have both routers
> configured in CM's "Route Group config".
>
> Now in CM 4.2(3) after an upgrade this doesn't seem to work any more; the
> only way to get this to work is to manually move the cable and then swap t
he
> priority of the two selected devices in CM's "Route Group config", then al
l
> calls route in and out as expected.
>
> If we don't swap the priority the below happens:
>
> 1) external > inbound are accepted and routed as normal
> 2) internal > internal are accepted and routed as normal
> 3) internal > external get an engaged tone
> 4) "csim start" simulated calls from the router i.e internal > external
> work fine as well
>
> Any ideas would be appreciated.
>
>
> Sam
> ----
> Sam Hall
> Robert Wiseman & Sons
> Ext: 6655
> Tel: +44 (0)1355 270655
> samhall@wiseman-dairies.co.uk
> www.wiseman-dairies.co.uk
> 159 Glasgow Road, East Kilbride, Glasgow, G74 4PA
>
>
>
>
>  ****************************************
**********************************
*******
>
> Disclaimer: This electronic mail, together with any attachments, is for
> the exclusive and confidential use of the recipient addressee. Any other
> distribution, use or reproduction without our prior consent is unauthorise
d
> and strictly prohibited. If you have received this message in error, pleas
e
> delete it immediately and contact the sender directly or the Robert Wisema
n
> & Sons Ltd IT Helpdesk on +44 (0)1355 270634. Any views or opinions
> expressed in this message are those of the author and do not necessarily
> represent those of Robert Wiseman & Sons Ltd or of any of its associated
> companies. No reliance may be placed on this message without written
> confirmation from an authorised representative of the company.
>
>
>
> Robert Wiseman & Sons Limited reserves the right to monitor all e-mail
> communications through its network.
>
>
>
> This message has been checked for viruses but the recipient is strongly
> advised to re-scan the message before opening any attachments or attached
> executable files.
>
>
>
> ROBERT WISEMAN & SONS LIMITED
>
> *Registered Number: 87376 Scotland*
>
> *Registered Office: 159 Glasgow Road,*
>
> *East Kilbride, Glasgow, G74 4PA*
>
>
>
>
>  ****************************************
**********************************
******
>
>    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
> This e-mail is subject to the Telkom SA electronic communication legal
> notice, available at :
> http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
>  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
>
>  ________________________________________
_______
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>






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