Error 1720. There is a problem with this windows installer package.
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    Error 1720. There is a problem with this windows installer package.  
Burt


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05-21-04 10:55 PM

Every time I try to install Commerce Server 2002 on our Windows 2003 Server 
I get the following error:

Microsoft Commerce Server 2002 Developer Edition
Error 1720.  There is a problem with this windows installer package.  A scri
pt required for this install to complete could not be run.  Contact your sup
port personnel or package vendor.

If I ever get the first installed, I could move onto installing Commerce Ser
ver 2002 SP2, SP3, and enabling the required services.

I've followed all the directions on
http://www.microsoft.com/commercese...eb_install_cota

without any luck - i.e. installing the prereqs of:

2003 critical updates
VB6.0 Runtime SP5
SQL Server 2K SP3
SQL Server 2K Analysis Services SP3
XP office Web components
Visual Studio .NET 2003

I have been trying to do the install without using the Active Directory Serv
ices and have been specifying a specific username and password for SQL Serve
r authentication instead, although I think it fails regardless of which opti
on I choose.

Thanks,
Burt





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    RE: Error 1720. There is a problem with this windows installer package.  
Burt


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06-02-04 09:56 PM

This seems to have been either a security problem, or is related to installi
ng via Terminal Services.  I tried numerous times to reinstall everything th
rough Terminal Services (sometimes as my userid, sometimes as the local admi
n) to no avail.  When I ins
talled only locally as the local Administrator, it worked.





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    RE: Error 1720. There is a problem with this windows installer package.  
Maria Quian [MSFT]


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06-04-04 09:58 PM

Thank you for using Microsoft Newsgroups.

It is usually a good troubleshooting practice when using TS to attempt
locally.  You remove the TS layer and get an actual error or install
successfully.  Also review kb article Q255582 -
http://support.microsoft.com/defaul....microsoft.com:
80/support/kb/articles/q255/5/82.asp&NoWebContent=1.

Maria Quian
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2002 Microsoft Corporation. All rights
reserved.






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