I have two identical BTS 2002 servers one development one production. On the
development server the XML file gets processed and goes all the way through
the line. On the production server same setup same port and channel the XML
file gets stuck in the working queue with no error messages other than "No
Processing Server" State = Processing.

Can someone give me a clue as to what I am doing wrong?

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No processing server means that we have not dequeued this item. This could
be caused by:
1) You have no bts boxes running which have processing enabled (a setting
on the server in the admin MMC)
2) You have a lot of other stuff already dequeued and hung (usually in a
custom AIC). Once we reach a certain amount of work in memory, we stop
dequeueing more work until that work is done.

Please check those two options.
THanks
Lee

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EBusiness Server Team
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