Hello all,

I have just created a new profile definition in the Commerce Server Manager 
which I am referencing from the User Object profile as a custom property. Th
is custom property appears as it should in the business desk, however when I
 try to populate it, the bu
siness desk saves the data (I have checked SQL), yet when the page refreshes
 the following error message appears - 'Failed to read auxiliary profile for
 friendly value'. As far as I know I have followed the instructions in the h
elp files to the letter. Ha
s anyone else experienced this problem? Is it a known issue, or is it someth
ing that I have done wrong in setting up this new profile definition?

Many thanks in advance,
Nik

[ Post a follow-up to this message ]

Do you have a custom embeded Profile in the UserObject Profile?

If this is the case, the embeded profile must be in the GeneralInfo group.
If the embeded profile is in other groups, you may get the errors you
mentioned.

Thanks,
Jason

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2001 Microsoft Corporation. All rights
reserved.

[ Post a follow-up to this message ]

Jason,

Thanks for your response. This profile is embedded in the GeneralInfo group.
 Are you aware of any other reasons which may cause this error?

Many thanks
Nik

"Jason Xu" wrote:

> Do you have a custom embeded Profile in the UserObject Profile?
>
> If this is the case, the embeded profile must be in the GeneralInfo group.
> If the embeded profile is in other groups, you may get the errors you
> mentioned.
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]

Jason,

Thanks for your response. This profile is embedded in the GeneralInfo group.
 Are you aware of any other reasons which may cause this error?

Many thanks
Nik

"Jason Xu" wrote:

> Do you have a custom embeded Profile in the UserObject Profile?
>
> If this is the case, the embeded profile must be in the GeneralInfo group.
> If the embeded profile is in other groups, you may get the errors you
> mentioned.
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]

Jason,

Thanks for your response. This profile is embedded in the GeneralInfo group.
 Are you aware of any other reasons which may cause this error?

Many thanks
Nik

"Jason Xu" wrote:

> Do you have a custom embeded Profile in the UserObject Profile?
>
> If this is the case, the embeded profile must be in the GeneralInfo group.
> If the embeded profile is in other groups, you may get the errors you
> mentioned.
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]

Jason,

Thanks for your response. This profile is embedded in the GeneralInfo group.
 Are you aware of any other reasons which may cause this error?

Many thanks
Nik

"Jason Xu" wrote:

> Do you have a custom embeded Profile in the UserObject Profile?
>
> If this is the case, the embeded profile must be in the GeneralInfo group.
> If the embeded profile is in other groups, you may get the errors you
> mentioned.
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]

Thanks for your message, Nik.

Let's first make sure it is the custom profile causing the issue. If you
remove the custom profile, is the issue gone?
And, what's the service Pack you have for Commerce Server 2002?

Thanks,
Jason

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2001 Microsoft Corporation. All rights
reserved.

[ Post a follow-up to this message ]

I just did a quick test with a custom embeded profile and put it under the
"General Information" group (in the Commerce Server Manager Profile
editor). And it works fine.

Could you provide detailed stpes to reproduce the error you got if you
would like to investigate this further?

Thanks,
Jason

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2001 Microsoft Corporation. All rights
reserved.

[ Post a follow-up to this message ]

Hello Jason,

My name is Scott, I work with Nik. The issue does dissapear if the custom pr
operty which links to the custom profile is removed. Just to give you a full
 picture of what I have done, these are the actions I have carried out :

- Created a new table in SQL Server
- Created a new data object in Com. Server Manager for this new table and ad
ded the data members to the data object.
- Right click the new data object and selected 'New Profile Definition', nam
ing it appropriately.
- I have then gone to the profile definition manager for the user object to 
add a custom property.
- To add the custom property I have said that its type is of the new profile
 defintion created earlier. I have selected that it is active, nultivalued (
it links to the new table's primary key value) and that it maps to u_Pref1 i
n the UserObject table.
- I have then published the profiles
- Then, going to the business desk to try and edit a profile, it will allow 
me to enter all details into the user object, including the new profile defi
nition, however when I save it - it saves correctly (i can see the value in 
the database, in the format
that a multivalued property should be ((1;{value}), yet when the page r
efreshes I get the error message described and the custom property just says
 'Select one' with two options, 'Create new profile' and 'Update existing pr
ofile'.

Can you see anything that I have missed out in this process which would resu
lt in this error?

Many thanks for your help,
Scott

"Jason Xu" wrote:

> Thanks for your message, Nik.
>
> Let's first make sure it is the custom profile causing the issue. If you
> remove the custom profile, is the issue gone?
> And, what's the service Pack you have for Commerce Server 2002?
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]

Hi Jason,

I forgot, just to clarify I have added this custom property to the 'General 
Information' group.

Thanks
Scott

"Jason Xu" wrote:

> I just did a quick test with a custom embeded profile and put it under the
> "General Information" group (in the Commerce Server Manager Profile
> editor). And it works fine.
>
> Could you provide detailed stpes to reproduce the error you got if you
> would like to investigate this further?
>
> Thanks,
> Jason
>
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2001 Microsoft Corporation. All right
s
> reserved

[ Post a follow-up to this message ]