Hi

I have a problem with Veritas Netbackup BusinesServer 4.5 (MP6).  One of the
guys started a restore from tape using the Java client, the problem is that
he actually restored a file to a location that wasn't large enough for it.

The restore obviously failed but in the client still says in progress
(however, the on screen log seems to suggest that its finished).  Now
everytime I try to run a new restore it starts and then fails with the
error:

INF - Status = cannot connect on socket

I have tried running a bpdbjobs -report and this showed the job with a state
of done which meant I couldn't kill or cancel it, but the status was 25
where other restores where 50.

It seems as though the first restore is retaining a required socket, but I
don't know how to force it to release it.

Can anyone help, I am close to pulling out what little hair I have left.

Thanks in advance
Stephen

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In article <413c2369$0$22749$db0fefd9@news.zen.co.uk>, "Stephen Reid" <stephen.reid@NOSPAMtt
abconnectors.com> writes:
> Hi
>
> I have a problem with Veritas Netbackup BusinesServer 4.5 (MP6).  One of t
he
> guys started a restore from tape using the Java client, the problem is tha
t
> he actually restored a file to a location that wasn't large enough for it.
>
> The restore obviously failed but in the client still says in progress
> (however, the on screen log seems to suggest that its finished).  Now
> everytime I try to run a new restore it starts and then fails with the
> error:
>
> INF - Status = cannot connect on socket
>
> I have tried running a bpdbjobs -report and this showed the job with a sta
te
> of done which meant I couldn't kill or cancel it, but the status was 25
> where other restores where 50.
>
> It seems as though the first restore is retaining a required socket, but I
> don't know how to force it to release it.
>
> Can anyone help, I am close to pulling out what little hair I have left.
>
> Thanks in advance
> Stephen
>
>

I guess a child program is still running on the client, holding the socket
busy.
Watch processes for names that start with bp...


--
Michael Tosch
IT Specialist
HP Managed Services
Technology Solutions Group
Hewlett-Packard GmbH
Phone: +49 2407 575 313
Mail: michael.tosch:hp.com

[ Post a follow-up to this message ]

"Stephen Reid" <stephen.reid@NOSPAMttabconnectors.com> wrote in message
news:413c2369$0$22749$db0fefd9@news.zen.co.uk...
> Hi
>
> I have a problem with Veritas Netbackup BusinesServer 4.5 (MP6).  One of
> the
> guys started a restore from tape using the Java client, the problem is
> that
> he actually restored a file to a location that wasn't large enough for it.
>
> The restore obviously failed but in the client still says in progress
> (however, the on screen log seems to suggest that its finished).  Now
> everytime I try to run a new restore it starts and then fails with the
> error:
>
> INF - Status = cannot connect on socket
>
> I have tried running a bpdbjobs -report and this showed the job with a
> state
> of done which meant I couldn't kill or cancel it, but the status was 25
> where other restores where 50.
>
> It seems as though the first restore is retaining a required socket, but I
> don't know how to force it to release it.
>
> Can anyone help, I am close to pulling out what little hair I have left.
>
> Thanks in advance
> Stephen
>
>
Did you try stopping and starting netbackup?

with bpps you can see al the processen running

Marc

[ Post a follow-up to this message ]

Thanks for your reply.

To be honest I am completely baffled.  I have stopped netbackup and there
were no proccesses running with bpps.  I have even hard rebooted the server,
I just don't know what to do next.  The strange thing is bpdbjobs shows the
as done but the jbpSA interface shows it as in progress.
"PE2DOC" <pe2doc@qsl.net> wrote in message
news:10k17p8ksekfr29@corp.supernews.com...
>
> "Stephen Reid" <stephen.reid@NOSPAMttabconnectors.com> wrote in message
> news:413c2369$0$22749$db0fefd9@news.zen.co.uk... 
> Did you try stopping and starting netbackup?
>
> with bpps you can see al the processen running
>
> Marc
>
>

[ Post a follow-up to this message ]

That's strange indeed. Older versions used to do that now and a while. There
is probably some lock file somewhere. I can't look at a netbackup machine
now to find where they should be

start a new job and do a find on the job id. You should find the directory
where all the job's are. Remove all old job id's

good luck,

Marc

"Stephen Reid" <stephen.reid@NOSPAMttabconnectors.com> wrote in message
news:41416134$0$22748$db0fefd9@news.zen.co.uk...
> Thanks for your reply.
>
> To be honest I am completely baffled.  I have stopped netbackup and there
> were no proccesses running with bpps.  I have even hard rebooted the
> server, I just don't know what to do next.  The strange thing is bpdbjobs
> shows the as done but the jbpSA interface shows it as in progress.
> "PE2DOC" <pe2doc@qsl.net> wrote in message
> news:10k17p8ksekfr29@corp.supernews.com... 
>
>

[ Post a follow-up to this message ]