11-11-04 07:46 AM
Ben - have you tried using the Reporting queries in HAT, instead of the
Operations view? Using Reporting you can get access to messages that have
been processed. You'll have to ensure that the correct levels of tracking
are enabled, and be aware that turning on tracking on all messages does have
performance side-effects.
From the documentation:
"Reporting uses historical data that you may have been tracking for a long
time. Use Reporting to see trends such as how many failures a month there
are. You can troubleshoot by tracking the steps of a process or message. For
example, if an order routed incorrectly, you can follow the message through
to see where the request came in, where it went, and why."
I haven't done much with Reporting in HAT, so can't give any assurances I'm
afraid. There have been a couple of other posts on the same topic (which I
can't find now), so keep looking...
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