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    GetPhysicalCPUCount error  
Shane M Ryan


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12-16-04 11:50 PM

Anybody seen this?  Two-way box with hyperthreading to look like 4 cpus.  (I
removed Sp3 to revert to Sp2 and got this error.  I removed Sp3, because
whenever I campaign was enabled, my shopping basket would not populate
sometimes.  (weird)  The application is known to work on Sp2.



Server Error in '/NameoftheApplication' Application.
----------------------------------------------------------------------------
----

Unable to find an entry point named GetPhysicalCPUCount in DLL cs45_ca.dll.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.EntryPointNotFoundException: Unable to find an
entry point named GetPhysicalCPUCount in DLL cs45_ca.dll.

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[EntryPointNotFoundException: Unable to find an entry point named
GetPhysicalCPUCount in DLL cs45_ca.dll.]
SharedFns.GetPhysicalCPUCount() +0
SharedFns.CheckCPUs() +34
Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThreade
d.Initialize(String
bstrSiteName) +272

[CommerceException: Unable to find an entry point named GetPhysicalCPUCo
unt
in DLL cs45_ca.dll.]
SharedFns.ThrowCommerceException(String message, Exception inner) +55
Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThreade
d.Initialize(String
bstrSiteName) +4234
Microsoft.CommerceServer.Runtime.Configuration.CommerceResourceCollection..c
tor(String
siteName) +217
Microsoft.CommerceServer.Runtime.CommerceApplicationModule.InitializeApplica
tion()
+193
Microsoft.CommerceServer.Runtime.CommerceApplicationModule.Init(HttpApplicat
ion
appInstance) +76
System.Web.HttpApplication.InitModules() +100
System.Web.HttpApplication.InitInternal(HttpContext context,
HttpApplicationState state, MethodInfo[] handlers) +1295
System.Web.HttpApplicationFactory. GetNormalApplicationInstance(HttpContext

context) +392
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext
context) +256
System.Web.HttpRuntime. ProcessRequestInternal(HttpWorkerRequest
 wr) +414




----------------------------------------------------------------------------
----
Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET
Version:1.1.4322.2032







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    RE: GetPhysicalCPUCount error  
David Messner [MSFT]


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12-16-04 11:50 PM

It sounds like the rollback to SP2 wasn't completely successful.  Running
repair on the original CS install, then reinstalling SP2 may fix the issue.

I wouldn't recommend going back to an earlier SP level at any rate since
there may be important fixes you are missing.

Why don't we focus on your SP3 problem?  Do you have any details about the
problem that might help diagnose?

-djm
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.

--------------------
From: "Shane M Ryan" <shanemryanNOSPAM@hotmail.com>
Subject: GetPhysicalCPUCount error
Date: Thu, 16 Dec 2004 09:59:20 -0600
Lines: 61
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
X-RFC2646: Format=Flowed; Original
Message-ID: <OiDL0g44EHA.3368@TK2MSFTNGP10.phx.gbl>
Newsgroups: microsoft.public.commerceserver.general
NNTP-Posting-Host: adsl-66-137-138-181.dsl.rcsntx.swbell.net 66.137.138.181
Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10
.phx.gbl
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15251
X-Tomcat-NG: microsoft.public.commerceserver.general

Anybody seen this?  Two-way box with hyperthreading to look like 4 cpus.
(I
removed Sp3 to revert to Sp2 and got this error.  I removed Sp3, because
whenever I campaign was enabled, my shopping basket would not populate
sometimes.  (weird)  The application is known to work on Sp2.



Server Error in '/NameoftheApplication' Application.
----------------------------------------------------------------------------
----

Unable to find an entry point named GetPhysicalCPUCount in DLL cs45_ca.dll.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.EntryPointNotFoundException: Unable to find an
entry point named GetPhysicalCPUCount in DLL cs45_ca.dll.

Source Error:

An unhandled exception was generated during the execution of the current
web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[EntryPointNotFoundException: Unable to find an entry point named
GetPhysicalCPUCount in DLL cs45_ca.dll.]
SharedFns.GetPhysicalCPUCount() +0
SharedFns.CheckCPUs() +34

Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThreade
d.Initialize(String
bstrSiteName) +272

[CommerceException: Unable to find an entry point named GetPhysicalCPUCo
unt
in DLL cs45_ca.dll.]
SharedFns.ThrowCommerceException(String message, Exception inner) +55

Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThreade
d.Initialize(String
bstrSiteName) +4234

Microsoft.CommerceServer.Runtime.Configuration.CommerceResourceCollection..c
tor(String
siteName) +217

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.InitializeApplica
tion()
+193

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.Init(HttpApplicat
ion
appInstance) +76
System.Web.HttpApplication.InitModules() +100
System.Web.HttpApplication.InitInternal(HttpContext context,
HttpApplicationState state, MethodInfo[] handlers) +1295

System.Web.HttpApplicationFactory. GetNormalApplicationInstance(HttpContext

context) +392
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext
context) +256
System.Web.HttpRuntime. ProcessRequestInternal(HttpWorkerRequest
 wr) +414




----------------------------------------------------------------------------
----
Version Information: Microsoft .NET Framework Version:1.1.4322.2032;
ASP.NET
Version:1.1.4322.2032








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    Re: GetPhysicalCPUCount error  
Shane M Ryan


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12-17-04 10:48 PM


"David Messner [MSFT]" <davidme@online.microsoft.com> wrote in message
news:yLdb3354EHA.4068@cpmsftngxa10.phx.gbl...
> It sounds like the rollback to SP2 wasn't completely successful.  Running
> repair on the original CS install, then reinstalling SP2 may fix the
> issue.
>
> I wouldn't recommend going back to an earlier SP level at any rate since
> there may be important fixes you are missing.
>
> Why don't we focus on your SP3 problem?  Do you have any details about the
> problem that might help diagnose?
>
> -djm
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> You assume all risk for your use. © 2004 Microsoft Corporation.  All
> rights
> reserved.
>
> --------------------
> From: "Shane M Ryan" <shanemryanNOSPAM@hotmail.com>
> Subject: GetPhysicalCPUCount error
> Date: Thu, 16 Dec 2004 09:59:20 -0600
> Lines: 61
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> X-RFC2646: Format=Flowed; Original
> Message-ID: <OiDL0g44EHA.3368@TK2MSFTNGP10.phx.gbl>
> Newsgroups: microsoft.public.commerceserver.general
> NNTP-Posting-Host: adsl-66-137-138-181.dsl.rcsntx.swbell.net
> 66.137.138.181
> Path:
> cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP
10
> phx.gbl
> Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15251
> X-Tomcat-NG: microsoft.public.commerceserver.general
>
> Anybody seen this?  Two-way box with hyperthreading to look like 4 cpus.
> (I
> removed Sp3 to revert to Sp2 and got this error.  I removed Sp3, because
> whenever I campaign was enabled, my shopping basket would not populate
> sometimes.  (weird)  The application is known to work on Sp2.
>
>
>
> Server Error in '/NameoftheApplication' Application.
> --------------------------------------------------------------------------
--
> ----
>
> Unable to find an entry point named GetPhysicalCPUCount in DLL
> cs45_ca.dll.
> Description: An unhandled exception occurred during the execution of the
> current web request. Please review the stack trace for more information
> about the error and where it originated in the code.
>
> Exception Details: System.EntryPointNotFoundException: Unable to find an
> entry point named GetPhysicalCPUCount in DLL cs45_ca.dll.
>
> Source Error:
>
> An unhandled exception was generated during the execution of the current
> web
> request. Information regarding the origin and location of the exception
> can
> be identified using the exception stack trace below.
>
> Stack Trace:
>
> [EntryPointNotFoundException: Unable to find an entry point named
> GetPhysicalCPUCount in DLL cs45_ca.dll.]
>   SharedFns.GetPhysicalCPUCount() +0
>   SharedFns.CheckCPUs() +34
>
> Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThrea
de
> d.Initialize(String
> bstrSiteName) +272
>
> [CommerceException: Unable to find an entry point named
> GetPhysicalCPUCount
> in DLL cs45_ca.dll.]
>   SharedFns.ThrowCommerceException(String message, Exception inner) +55
>
> Microsoft.CommerceServer.Interop.Configuration.SiteConfigReadOnlyFreeThrea
de
> d.Initialize(String
> bstrSiteName) +4234
>
> Microsoft.CommerceServer.Runtime.Configuration.CommerceResourceCollection.
.c
> tor(String
> siteName) +217
>
> Microsoft.CommerceServer.Runtime.CommerceApplicationModule.InitializeAppli
ca
> tion()
> +193
>
> Microsoft.CommerceServer.Runtime.CommerceApplicationModule.Init(HttpApplic
at
> ion
> appInstance) +76
>   System.Web.HttpApplication.InitModules() +100
>   System.Web.HttpApplication.InitInternal(HttpContext context,
> HttpApplicationState state, MethodInfo[] handlers) +1295
>
> System.Web.HttpApplicationFactory. GetNormalApplicationInstance(HttpContext

> context) +392
>   System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext
> context) +256
>   System.Web.HttpRuntime. ProcessRequestInternal(HttpWorkerRequest
 wr) +414
>
>
>
>
> --------------------------------------------------------------------------
--
> ----
> Version Information: Microsoft .NET Framework Version:1.1.4322.2032;
> ASP.NET
> Version:1.1.4322.2032
>
>
>







[ Post a follow-up to this message ]



    Re: GetPhysicalCPUCount error  
Shane M Ryan


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12-17-04 10:48 PM

I got a hotfix to address the CPU error.  Then the application works again.
I will have to see if they want to attempt the Sp3 upgrade again.







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    Re: GetPhysicalCPUCount error  
David Messner [MSFT]


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12-21-04 01:46 AM

Glad to hear you got past the issue.

-djm
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.

--------------------
From: "Shane M Ryan" <shanemryanNOSPAM@hotmail.com>
Subject: Re: GetPhysicalCPUCount error
Date: Fri, 17 Dec 2004 17:06:10 -0600
Lines: 4
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
X-RFC2646: Format=Flowed; Response
Message-ID: <OFjtE0I5EHA.524@TK2MSFTNGP09.phx.gbl>
Newsgroups: microsoft.public.commerceserver.general
NNTP-Posting-Host: adsl-66-137-138-181.dsl.rcsntx.swbell.net 66.137.138.181
Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09
phx.gbl
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15269
X-Tomcat-NG: microsoft.public.commerceserver.general

I got a hotfix to address the CPU error.  Then the application works again.
I will have to see if they want to attempt the Sp3 upgrade again.








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Shri is offline     Re: Re: GetPhysicalCPUCount error  
Shri


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12-28-04 05:03 AM

where can i downlad the hotfix im also getting the similar error when i upgr
aded FP1 on CS2k (i installed FP1 according to microsoft recommendations)

Thanks in advance,
Shri.


quote:
Originally posted by Shane M Ryan I got a hotfix to address the CPU error. Then the application works again. I will have to see if they want to attempt the Sp3 upgrade again.




[ Post a follow-up to this message ]



    Re: GetPhysicalCPUCount error  
David Messner [MSFT]


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12-29-04 10:52 PM

The same fix is present in both FP1 and SP3.  If you have FP1 installed and
are still encountering this issue then I would encourage you to open a case
with Microsoft Product Support.

regards
-djm
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.

--------------------
From: Shri <Shri.1hyup1@mail.webservertalk.com>
Subject: Re: GetPhysicalCPUCount error
Date: Tue, 28 Dec 2004 00:03:46 -0600
Message-ID: <Shri.1hyup1@mail.webservertalk.com>
Organization: Web Servers forum
User-Agent: www.webservertalk.com news gateway
X-Newsreader: www.webservertalk.com news gateway
X-Originating-IP: 202.54.188.2
References:  <OFjtE0I5EHA.524@TK2MSFTNGP09.phx.gbl>
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Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10
.phx.gbl
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15317
X-Tomcat-NG: microsoft.public.commerceserver.general


where can i downlad the hotfix im also getting the similar error when i
upgraded FP1 on CS2k (i installed FP1 according to microsoft
recommendations)

Thanks in advance,
Shri.


Shane M Ryan wrote:
> *I got a hotfix to address the CPU error.  Then the application works
> again.
> I will have to see if they want to attempt the Sp3 upgrade again. *



--
Shri
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View this thread: http://www.webservertalk.com/message640152.html







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