Hi,
Has anyone encountered the problem of Campaigns and Adverts not appearing in
the bizdesk?  We only have one customer set up, when I first go into the
bizdesk and into the customer, only three campaigns first appear (we have a
dozen).  To get the rest of the campaigns to appear, I have to go into one
of the three (appearing) campaigns, and into an advert, and then go back
out.  Then the screen refreshes, and all of the campaigns appear.  Not a big
issue, but an annoying one!  The bad part is that most of these (hidden)
campaigns show that they do not contain any ads, when we know that they do,
and when we look into the db, the ads definatly exist.  And if we try to
make another advert with the same name, we get the error about duplicate
identifiers - so the BizDesk knows that there are ads there, but chooses not
to show them!

Thanks,
Lance

[ Post a follow-up to this message ]

Is the "dt_archived" column in the DB Null?  If not, the BizDesk thinks the
campaign is deleted.  You can search for deleted items in the BizDesk and
"undelete" them.  Same goes for Campaign Items.

-djm
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.

--------------------
From: "Lance" <lance@[nospam]keayweb.com>
Newsgroups: microsoft.public.commerceserver.campaigns_csf
Subject: Adverts not appearing in the BizDesk
Date: Wed, 22 Dec 2004 11:05:57 -0000
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Hi,
Has anyone encountered the problem of Campaigns and Adverts not appearing in
the bizdesk?  We only have one customer set up, when I first go into the
bizdesk and into the customer, only three campaigns first appear (we have a
dozen).  To get the rest of the campaigns to appear, I have to go into one
of the three (appearing) campaigns, and into an advert, and then go back
out.  Then the screen refreshes, and all of the campaigns appear.  Not a big
issue, but an annoying one!  The bad part is that most of these (hidden)
campaigns show that they do not contain any ads, when we know that they do,
and when we look into the db, the ads definatly exist.  And if we try to
make another advert with the same name, we get the error about duplicate
identifiers - so the BizDesk knows that there are ads there, but chooses not
to show them!

Thanks,
Lance

[ Post a follow-up to this message ]

Hi David:

We had the same issue, and were able to get them back as described in your
response.  My question is this:

What causes the capaign item to become archived in the first place?  In
looking at the dates of out items, they have expiration dates well past the
date that appears in the archive column.

Any information you can supply on this issue would be appreciated.

-Matt

"David Messner [MSFT]" wrote:

> Is the "dt_archived" column in the DB Null?  If not, the BizDesk thinks th
e
> campaign is deleted.  You can search for deleted items in the BizDesk and
> "undelete" them.  Same goes for Campaign Items.
>
> -djm
> --
> This posting is provided "AS IS" with no warranties, and confers no rights
.
> You assume all risk for your use. © 2004 Microsoft Corporation.  All righ
ts
> reserved.
>
> --------------------
> From: "Lance" <lance@[nospam]keayweb.com>
> Newsgroups: microsoft.public.commerceserver.campaigns_csf
> Subject: Adverts not appearing in the BizDesk
> Date: Wed, 22 Dec 2004 11:05:57 -0000
> Organization: Posted via Supernews, http://www.supernews.com
> Message-ID: <10sil8ngroc1vaf@corp.supernews.com>
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.3790.181
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> cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fastwebnet.it!tiscali!n
ew
> sfeed1.ip.tiscali.net!news.maxwell.syr.edu!sn-xit-04!sn-xit-12!sn-xit-08!s
n-
> post-01!supernews.com!corp.supernews.com!not-for-mail
> Xref: cpmsftngxa10.phx.gbl
> microsoft.public.commerceserver.campaigns_csf:2931
> X-Tomcat-NG: microsoft.public.commerceserver.campaigns_csf
>
> Hi,
> Has anyone encountered the problem of Campaigns and Adverts not appearing 
in
> the bizdesk?  We only have one customer set up, when I first go into the
> bizdesk and into the customer, only three campaigns first appear (we have 
a
> dozen).  To get the rest of the campaigns to appear, I have to go into one
> of the three (appearing) campaigns, and into an advert, and then go back
> out.  Then the screen refreshes, and all of the campaigns appear.  Not a b
ig
> issue, but an annoying one!  The bad part is that most of these (hidden)
> campaigns show that they do not contain any ads, when we know that they do
,
> and when we look into the db, the ads definatly exist.  And if we try to
> make another advert with the same name, we get the error about duplicate
> identifiers - so the BizDesk knows that there are ads there, but chooses n
ot
> to show them!
>
> Thanks,
> Lance
>
>
>

[ Post a follow-up to this message ]

Q) What causes the capaign item to become archived in the first place

A) You "delete" them from the BizDesk UI.  They aren't truly deleted, you
can "undelete" them until such time as they are purged from the database.
If I remember correctly there are stored procedures for purging but no API
or UI/Tool.


regards
-djm
--
This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2005 Microsoft Corporation.  All rights
reserved.

--------------------
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Subject: RE: Adverts not appearing in the BizDesk
Date: Wed, 16 Feb 2005 13:37:01 -0800
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Hi David:

We had the same issue, and were able to get them back as described in your
response.  My question is this:

What causes the capaign item to become archived in the first place?  In
looking at the dates of out items, they have expiration dates well past the
date that appears in the archive column.

Any information you can supply on this issue would be appreciated.

-Matt

"David Messner [MSFT]" wrote:

> Is the "dt_archived" column in the DB Null?  If not, the BizDesk thinks
the
> campaign is deleted.  You can search for deleted items in the BizDesk and
> "undelete" them.  Same goes for Campaign Items.
>
> -djm
> --
> This posting is provided "AS IS" with no warranties, and confers no
rights.
> You assume all risk for your use. © 2004 Microsoft Corporation.  All
rights
> reserved.
>
> --------------------
> From: "Lance" <lance@[nospam]keayweb.com>
> Newsgroups: microsoft.public.commerceserver.campaigns_csf
> Subject: Adverts not appearing in the BizDesk
> Date: Wed, 22 Dec 2004 11:05:57 -0000
> Organization: Posted via Supernews, http://www.supernews.com
> Message-ID: <10sil8ngroc1vaf@corp.supernews.com>
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Newsreader: Microsoft Outlook Express 6.00.3790.181
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.181
> X-Complaints-To: abuse@supernews.com
> Lines: 18
> Path:
>
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!tornado.fastwebnet.it!tiscali!new
>
sfeed1.ip.tiscali.net!news.maxwell.syr.edu!sn-xit-04!sn-xit-12!sn-xit-08!sn-
> post-01!supernews.com!corp.supernews.com!not-for-mail
> Xref: cpmsftngxa10.phx.gbl
> microsoft.public.commerceserver.campaigns_csf:2931
> X-Tomcat-NG: microsoft.public.commerceserver.campaigns_csf
>
> Hi,
> Has anyone encountered the problem of Campaigns and Adverts not appearing
in
> the bizdesk?  We only have one customer set up, when I first go into the
> bizdesk and into the customer, only three campaigns first appear (we have
a
> dozen).  To get the rest of the campaigns to appear, I have to go into one
> of the three (appearing) campaigns, and into an advert, and then go back
> out.  Then the screen refreshes, and all of the campaigns appear.  Not a
big
> issue, but an annoying one!  The bad part is that most of these (hidden)
> campaigns show that they do not contain any ads, when we know that they
do,
> and when we look into the db, the ads definatly exist.  And if we try to
> make another advert with the same name, we get the error about duplicate
> identifiers - so the BizDesk knows that there are ads there, but chooses
not
> to show them!
>
> Thanks,
> Lance
>
>
>

[ Post a follow-up to this message ]