Hi, all...

I have an hp LaserJet 3300mfp on our network with a dedicated IP
address. We are using a jetdirect print server with it. There are no
other printers connected, locally or otherwise.

When I click on Main Menu -> System Settings -> Prnting, (providing
the root password) then click "New", I get a "Loading printer
information. Please wait..." message. However, the tool never gets
past this point.

How do I point this in the right direction, so to speak?

Thanks!

Kevin J

[ Post a follow-up to this message ]

Are you running CUPS?

Try this link:  http://127.0.0.1:631/printers

And see if that gets you the the CUPS printer setup

Kevin J wrote:
quote:

> Hi, all...
>
> I have an hp LaserJet 3300mfp on our network with a dedicated IP
> address. We are using a jetdirect print server with it. There are no
> other printers connected, locally or otherwise.
>
> When I click on Main Menu -> System Settings -> Prnting, (providing
> the root password) then click "New", I get a "Loading printer
> information. Please wait..." message. However, the tool never gets
> past this point.
>
> How do I point this in the right direction, so to speak?
>
> Thanks!
>
> Kevin J

[ Post a follow-up to this message ]