Hello all,
We have a server running the original version of commerce server 2000, right
off of the CD.   We never applied the service packs because it seemed the
success of the sp install was always too risky on a production system.  All
in all, the thing ran great.
Anyways, on of our server guys has been applying service packs, patches, etc
to win2k etc.  Some crazy things have been going on... spiking cpu to 100%
and staying there, slowness on the site, plus the worst of all... if you
reboot the site, it seems that the password for the mscd_admin database gets
lost (or reset).
Not sure what my question should be, because I don't know where to start
looking.  The first would be 'where can I find the supported platforms for
cs2k?' .  Also, have you guys see these things happen before, and what did
you do  to fix it.
Thanks.

[ Post a follow-up to this message ]

The password thing is probably a service account issue.  If the list of
service accounts is being set via group policy the service will be able to
run if restarted through the UI because the UI will give it log on as a
service rights, however, the next reboot takes those rights away from the
account.

As for the CPU spiking, what process is consuming the processor?

Rob

"JackRabbit" <jack@rabbit.com> wrote in message
news:uE5fJxv$EHA.3924@TK2MSFTNGP15.phx.gbl...
> Hello all,
> We have a server running the original version of commerce server 2000,
> right
> off of the CD.   We never applied the service packs because it seemed the
> success of the sp install was always too risky on a production system.
> All
> in all, the thing ran great.
> Anyways, on of our server guys has been applying service packs, patches,
> etc
> to win2k etc.  Some crazy things have been going on... spiking cpu to 100%
> and staying there, slowness on the site, plus the worst of all... if you
> reboot the site, it seems that the password for the mscd_admin database
> gets
> lost (or reset).
> Not sure what my question should be, because I don't know where to start
> looking.  The first would be 'where can I find the supported platforms for
> cs2k?' .  Also, have you guys see these things happen before, and what did
> you do  to fix it.
> Thanks.
>
>

[ Post a follow-up to this message ]

Thank you for the response.
Most of the processing time is being eaten up by dllhost.

"Robert Bogue [MVP]" <robert[dot]bogue[at]crowechizek[nospam
]com> wrote in
message news:#QuKO26$EHA.2704@TK2MSFTNGP10.phx.gbl...
> The password thing is probably a service account issue.  If the list of
> service accounts is being set via group policy the service will be able to
> run if restarted through the UI because the UI will give it log on as a
> service rights, however, the next reboot takes those rights away from the
> account.
>
> As for the CPU spiking, what process is consuming the processor?
>
> Rob
>
> "JackRabbit" <jack@rabbit.com> wrote in message
> news:uE5fJxv$EHA.3924@TK2MSFTNGP15.phx.gbl... 
the[vbcol=seagreen] 
100%[vbcol=seagreen] 
for[vbcol=seagreen] 
did[vbcol=seagreen] 
>
>

[ Post a follow-up to this message ]

You can find software requirements for CS2000 here:
http://support.microsoft.com/defaul...ommerceserver%2
F2000%2Finstall%2Fdefault.asp

In case you decide to upgrade to CS200 SP3:
http://www.microsoft.com/downloads/...n&FamilyID=5060
2A7B-F2EA-4320-BCD1-2ACA9D63759C

Thanks
Andre

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.


--------------------
From: "JackRabbit" <jack@rabbit.com>
Subject: Server spiking
Date: Thu, 20 Jan 2005 09:25:12 -0500
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.phx.gbl
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15475
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Hello all,
We have a server running the original version of commerce server 2000, right
off of the CD.   We never applied the service packs because it seemed the
success of the sp install was always too risky on a production system.  All
in all, the thing ran great.
Anyways, on of our server guys has been applying service packs, patches, etc
to win2k etc.  Some crazy things have been going on... spiking cpu to 100%
and staying there, slowness on the site, plus the worst of all... if you
reboot the site, it seems that the password for the mscd_admin database gets
lost (or reset).
Not sure what my question should be, because I don't know where to start
looking.  The first would be 'where can I find the supported platforms for
cs2k?' .  Also, have you guys see these things happen before, and what did
you do  to fix it.
Thanks.

[ Post a follow-up to this message ]

DLLHost generally means that it's a COM object that's taking the time.  I'd
look at upgrading CS as a first step...

"JackRabbit" <jack@rabbit.com> wrote in message
news:uLl7Df8$EHA.3708@TK2MSFTNGP14.phx.gbl...
> Thank you for the response.
> Most of the processing time is being eaten up by dllhost.
>
> "Robert Bogue [MVP]" <robert[dot]bogue[at]crowechizek[nosp
am]com> wrote in
> message news:#QuKO26$EHA.2704@TK2MSFTNGP10.phx.gbl... 
> the 
> 100% 
> for 
> did 
>
>

[ Post a follow-up to this message ]

I would try to see what components this dllhost is running. A good tool for
this is ProcessXp from sysinternals.com, it will show you all dlls loaded
in each process. Can you save a listing of the dlls in the dllhost process
and attach it here?

Thanks
Andre


This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use. © 2004 Microsoft Corporation.  All rights
reserved.


--------------------
From: "Robert Bogue [MVP]" <robert[dot]bogue[at]crowechizek[
nospam]com>
References: <uE5fJxv$EHA.3924@TK2MSFTNGP15.phx.gbl>
<#QuKO26$EHA.2704@TK2MSFTNGP10.phx.gbl>
<uLl7Df8$EHA.3708@TK2MSFTNGP14.phx.gbl>
Subject: Re: Server spiking
Date: Sat, 22 Jan 2005 21:19:06 -0500
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Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15491
X-Tomcat-NG: microsoft.public.commerceserver.general

DLLHost generally means that it's a COM object that's taking the time.  I'd
look at upgrading CS as a first step...

"JackRabbit" <jack@rabbit.com> wrote in message
news:uLl7Df8$EHA.3708@TK2MSFTNGP14.phx.gbl...
> Thank you for the response.
> Most of the processing time is being eaten up by dllhost.
>
> "Robert Bogue [MVP]" <robert[dot]bogue[at]crowechizek[nosp
am]com> wrote in
> message news:#QuKO26$EHA.2704@TK2MSFTNGP10.phx.gbl... 
> the 
> 100% 
> for 
> did 
>
>

[ Post a follow-up to this message ]