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LogicMonitor Review

The fact that managing a large business enterprise is extremely difficult isn’t news to anyone. Having the proper tools and skillset is imperative to drive your progress forward.

Taking into consideration that your enterprise may span hundreds, if not thousands of machines across the globe, overseeing, securing, and managing every single one of them seems like a daunting task. You need a dedicated team of IT technicians to monitor and resolve all of these problems in real-time to make sure you have as optimized of a business with as little downtime as possible. Every single second matters, having a poorly optimized network is extremely detrimental to a business, and it, unfortunately, scales exponentially with the size of your enterprise.

To mitigate as many of these issues as possible, you need to be thinking about optimizing every aspect of your business, and a large part of it is your network. To understand the complex processes that happen in that network, you need to monitor it clearly and concisely first. After that, you need to extrapolate data in a comprehensible manner to begin to manage it. Taking into consideration that this endeavor may encompass thousands of end-points, it sounds intimidating and extremely difficult. Luckily, there are tools to help distribute a load of this problem across a unified system that helps you oversee and manage all of the aforementioned issues on a single screen, using LogicMonitor. Here are some of its features.

Network Monitoring

Properly monitoring your computer network is a vital aspect of any successful enterprise. The size of your enterprise will vary but take into consideration having hundreds, if not even thousands of end-points that need monitoring, and managing.

Your IT technicians need to be able to do this task with as much ease and precision as possible. As your enterprise grows larger, you have to worry about smart data storage, quick and easy troubleshooting, real-time alerts that are custom-tailored for your business, and more. Luckily, this becomes a relatively simple task with some clever tool implementation. LM has over 2,000 built-in integrations, all pre-configured, and comes with templates. These integrations cover a vast area of usability and allow for incredible flexibility for you and your business. For example, imagine having to monitor and track all key specifics on hundreds of machines.

Your technicians will need to use a plethora of tools to be able to cover a vast array of issues that may arise over time. Every single issue that pops up needs a solution which then should get documented for later use if the same issue props up again. This entire procedure entails a lot of interchanging on many levels, firstly your technician will likely have to change multiple applications and check every single parameter, wasting a lot of time in the process. If the technician is unfamiliar with the present issue, they will likely verbally communicate with another more experienced technician who will help resolve the issue, further costing more time and even more resources, since the experienced technician has to divert focus. Now realize that all of these problems can be alleviated with the use of a single monitor to track all of these variables with the pre-built integrations.

Furthermore, the issue could’ve been documented in a smart system that would be a simple click away from informing the technician, rather than waste time. LM comes with an autodiscovery feature that uses agentless detection to display all of the relevant information related to your network. It provides a complete and intuitive visualization of all of those metrics, removes any inconvenient clutter, and lets your technicians focus on the truly vital issues, rather than waste time over menial, repetitive tasks. LM also provides AI-powered prediction models by recording your network’s baseline performance and then juxtaposing that information with your current, live data. This lets you diagnose and help remediate many issues that may arise in your network. Pair that with the complete unification of its over 2,000 integrations, and it’s easy to see how the clear, bird-eye view of your entire system benefits any business.

Cloud Monitoring

Cloud monitoring is observing, reviewing, and managing the cloud-based IT infrastructure. The monitoring strategy involves three components to oversee the performance and health of your enterprise.

  1. Resource Monitoring
  2. Cloud Provider Availability Monitoring
  3. ROI (Return On Investment) Monitoring

LM’s Envision Cloud Monitoring presents these three components comprehensively. You may even monitor multiple clouds at the same time, getting feedback and data on every impactful metric and component of each of the clouds. LM collects data from individual cloud providers using an application program interface (API), while the metrics from LM cloud are presented within the LogicMonitor Collector Metrics in the same way as metrics for all resource and device metrics.

LM provides integrations with multiple individual cloud providers:

  • Amazon Web Services You can simplify your cloud monitoring and make your migrations manageable with LM Envision’s cloud computing. It allows you to predict costs while also providing comprehensive automated monitoring for over 50 AWS services including EKS, ECS, Lamda, and Fargate.
  • Google Cloud Platform Automatically discover and monitor all your GCP services. LM provides GCP metrics for any network, server, or container service for maximum clarity into performance and health.
  • Microsoft Azure LM has pre-built configurations and templates for Microsoft Azure allowing you to monitor all of the vital metrics with ease and perfect visibility. Pair this with the capacity to customize your dashboards, you will have a unified view of all of your ITOps data in a single pane.

AIOps

AIOps stands for Artificial Intelligence for IT Operations. It can be cleverly utilized to predict patterns, initiate early warnings, and build accurate prediction models. Positions that were previously held by analysts and highly experienced technicians can now be reliably automated using AI-based prediction models.

LM will detect warnings and anomalies to predict any upcoming issues. The users will be warned accordingly and any configured integrations or custom scripts will be used automatically to alleviate the issue before it even begins. By warning the technicians sooner, you can minimize outages by having the fastest possible response time to any issue. The AI makes sure none of such false alarms get to your technicians so they can focus only on key issues that need attention, otherwise focusing on productivity rather than repetitive, easily automatable tasks.

Another great way to minimize downtime is to be able to precisely pinpoint the root cause for an outage. In a network with hundreds of systems, without a monitoring tool, that job becomes very difficult and complex to do. Luckily the AI can precisely pinpoint the root cause and help you start working on it at lightning speed. Apart from this, having custom-configured alerts custom-tailored to your business can be both time-consuming and difficult. LM handles this issue with a dynamic system which instead of sending you an alert for a specific reason, will instead record a baseline of your systems and then check for any abnormalities. This allows for great oversight while you take your time to fine-tune all of the details for your business without worrying that the system will be overly stressed in the meantime.

Log Analysis

Logging important information is imperative to advance your enterprise forward. However, there are clear differences in performance regarding how you log said information. If your information structure isn’t organized properly, or if the logs are done sloppily, finding relevant information can become as difficult as finding a needle in a haystack.

This is why transparent and organized logging is crucial for ease of access and clarity. LM logs are automatically matched to the monitored resources and anomalies and are contextually displayed. Note that all of the logs are spread over hundreds if not thousands of machines, all of them, without a system to oversee them, are independent. Unifying them in a coherent system that is easy and intuitive to use while still being effective is vital.

Furthermore, you can search them efficiently using an array of queries to track down the logs you need with ease. Log analysis comes into play to make sense of all of this data. You may be generating thousands of logs a day and coming through them to get valuable information would be extremely difficult without a dedicated tool for it.

Server Monitoring

Intelligent server monitoring is paramount for making sure that the servers are running at optimal capacity as frequently as possible.

To do this, you need to consider a multitude of variables to fully optimize them. LM offers automatic server discovery, you just need to input the IP address range or the hostname, and the tool will automatically start tracking all of the critical information that you need to know. These templates are pre-configured for you by highly experienced experts in the field to match your needs as closely as possible.

Naturally, should the need arise you may customize all of these variables, and at the very least having the pre-configuration ready will allow you to manage until you refine and custom-tailor your system. After which, LM monitors all of the basic needs such as CPU, memory, and other OS metrics. However, it also provides deeper insights such as how your server performance correlates to your virtual machines, RAID controllers, cloud instances, physical drives, battery drives, interfaces, and other hardware.

The dynamic alerting system also applies here, with root cause analysis and anomaly detection, you can support your servers much more quickly and conveniently. Predictive analysis and intelligent prediction will also allow you to prevent resource shortages in the future. LM covers the following variants of server monitoring.

SQL Server Monitoring

Allows for a comprehensive insight into slow-running SQL queries, overloaded resources, and database events. Using this information you can optimize your performance in real-time in a multitude of environments including:

  • MySQL
  • Microsoft SQL Server
  • Redis
  • Many more

VMware Server Monitoring

LM Envision uses the VMware API to offer clear and comprehensive insights. This allows for a transparent overview of your VMware vCenter or standalone ESXi hosts. Using the LM Envision’s VMware VCSA package, you can monitor all of the critical metrics such as CPU, disk performance, memory, and many more.

Apache Performance Monitoring

LM Envision allows you to automatically discover your Apache web servers and provide you with the monitoring and management capabilities that you need. You can make sure that your web presence is up reliably.

Exchange Server Monitoring

Considering how important mail systems are throughout any business, it is vital to manage them well. LM envision automatically discovers all of your Exchange server roles configured throughout your data center. It provides adequate monitoring, alerting, and graphing to maintain optimal performance.

Synthetic Website Monitoring

Your website may appear to be online, but knowing how accessible it is may vary. To know for sure how accessible your website is, one of the methods is to monitor it synthetically. What that entails is sending simulated site requests and then looking at the responses. With LM’s Synthetic Website Monitoring, everything is graphed and logged in real-time. This allows you to monitor for alerts and respond to them extremely quickly, potentially before it even reaches the end users. The alerts you receive are intelligent to reduce clutter and let you focus on issues that truly matter. The simulated requests try to replicate the behavior of an actual user to provide as accurate a representation of the accessibility of a website as possible. You can monitor response time, status, read time, SSL handshake time, SSL status, connect time, DNS resolve time, and more.

Application Performance Monitoring

What is Application Performance Monitoring and why is it important? Performance monitoring implies overseeing the data and metrics within your network. Performance managing on the other hand involves actively making decisions and changes to said network to tweak and optimize it. The LM APM (Application Performance Monitor) is built on OpenTelemetry and OpenMetrics standards. It provides you with deep, real-time insights into all of your applications. With its integrations, you can quickly and precisely monitor very complex multi-cloud and hybrid infrastructures at a global scale from a single view. You may also measure and correlate your performance metrics against your business outcomes and customer experience metrics, all in a single platform.

Summary

LogicMonitor offers excellent visual clarity and comprehensiveness of your entire network. With its numerous integrations that list over 2,000, almost every conceivable application or service has already been thought of by its team of elite technicians and pre-configured. Pair that off with clever use of AIOps and ITOps, and all of your monitoring needs are essentially taken care of. You can easily, and pre-emptively answer most issues that may arise within your system.